212 results found
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scale without downtime
The scaling process currently results in significant downtime. It would be amazing if we could scale up and down without downtime.
6 votes -
Make "Add IPs to Server" more obvious (I always have to hunt for it)
When I need to request a new block of IP addresses for our dedicated servers, I log into manage.liquidweb.com and click and read and click and read and click and click and click... it is always so difficult for me to find the IP Request area. I think it should be under Networking. As it is, you have to go under Overview, then click the plus sign next to your server, then click Network, and finally you are able to request IPs. Completely hidden option.
If you can't "move" the feature, at least put some instructions under Networking that tells…
10 votesA planned rework of manage.liquidweb.com will include this change.
Thank you for providing this feedback. We agree that it is a critical task that is currently difficult to discover.
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1 vote
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target="_blank" on Help Center link in Manage interface
In the manage.liquidweb.com interface the Help Center link needs a target="_blank" so that is spawns a new window instead of taking you OUT of the Manage back end. Thanks.
1 vote -
Canned Responses
It would be great to have a Canned Responses feature in Premium Business Email's webmail interface. I've already had a client moving from cPanel/Roundcube and found that this feature is missing. Seems that wouldn't be a huge deal to implement.
1 vote -
White label control panel for cloud sites
Cloud sites control panel is branded, then it is not possible to provide to our customers access to manage their resources. It would be great to have a white label panel for our customers then we can give access to them.
1 vote -
Allow attachments to be "viewed" in PBE webmail
I recently moved a client to PBE. On cPanel hosting he had been using Rouncube as his primary mail client. Roundcube has an option to "Open" an attachment (to view) in addition to "Download". PBE webmail client only offers download, so he needs to download first, then open to view the attachment.
So he moved to a "Premium" mail product & lost that important capability in webmail. Ouch.
With the world using webmail more often I would think this is an important feature to include.
1 vote -
Feedback on Tech Support
I have been using Liquid Web for years, in under multiple accounts. I just got off the phone with Nick Yonkers bc of an issue with all my sites in one account. I'll spare all the technical details but he was HANDS DOWN the BEST agent I have spoken to at your company. He took the time to explain to me what the issues were, and how I can further optimize my sites. He is an asset to your company and was a pleasure to speak with!
1 vote -
Nested Email Conversations for Premium Business Email Webmail
I would think this would be a pretty standard feature for webmail. It was available via Webmail in cPanel, but with PBE you can't have conversation groupings within webmail. Meaning responses are all over the place in the inbox instead of together.
1 vote -
warn before discarding info during site creation
Hi, when setting up a new site, even after entering lots of info, if you click outside the box it exits and saves nothing...no alert confirmation or anything, just poof, info gone
in this phase im typically clicking back and forth keeping records of a new site's passwords etc
1 vote -
Liquid Web should allow customers to share their screens with support techs so that problems can be solved more quickly and effectively
It's much easier to show a support technician a problem than to describe it.
Adding a screen-sharing service would help Liquid Web solve more problems more quickly with a higher degree of success.3 votes -
Please make a full page acces available on mobile.
Please make a full page access available on mobile. Very often I’m away from my pc - for eg I cannot add a new IP address right now :( If we could click ‘show desktop version’ or all desktop options were available in responsive/ mobile version it would make our lives much easier. And like others, unblocking IP from mobile would be very helpful too. Thank you :)
3 votes -
Please make a full page access available on mobile.
Please make a full page access available on mobile. Very often I’m away from my pc - for eg I cannot add a new IP address right now :( If we could click ‘show desktop version’ or all desktop options were available in responsive/ mobile version it would make our lives much easier. And like others, unblocking IP from mobile would be very helpful too. Thank you :)
1 voteThank you for this excellent suggestion. We agree that having a fully function mobile site is critical, especially as we continue to build and add more features to manage.liquidweb.com.
I’m happy to say that we are deep in the planning stages of revamping the entire manage.liquidweb.com interface which will include expanding the mobile options to include all features.
I will keep you updated with our progress in this area.
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SSL implementation on Webmail
SSL is becoming more an more important, we offer our customers white labelled email address with their domain name such as webmail.domain.com
Clients are asking for SSL to be enabled on their webmail
Just found out that we cannot enforce SSL on white labelled webmail addresses hosted with Liquid web and only way is to give the clients a https://webmail.liquidweb.services URL
This defeats the purpose of white labeling
Can this be looked into and implemented soon please
4 votesThank you making this suggestion. I agree that enforcing SSL on the white-labeled email product is an important feature.
I’ve taken this to our team and will keep you updated as progress is made.
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Domain alias in Email Service
Domain aliases for email service is a very common feature and present even in free email services. I have been using domain aliases in former Cloud Sites email service and now I was told I cannot add an alias! I added an alias even early this year.
3 votes -
Being able to control storm backup runtime.
Storm backups seem to run at almost random times daily. Often we need to be able to have them run at the same time every night so we can plan around them. We would like like to be able to schedule storm backup run time instead of just having it run at some point within the 24 hour period.
3 votes -
Text message for Two Factor Authentication
Please provide two factor authentication with a text message as an alternative to Authenticator app. and also please provide ability to recreate Authenticator app based authentication via text message. this is helpful when device is lost.
3 votes -
Send SMS notifications of server problems.
When my server goes down or becomes unavailable, I would like to be able to know about it wherever I am. I always have my phone with me, but I am not always at the computer or in a WiFi zone, or actively monitoring my web site.
If we could be sent an SMS message, we could take some money-saving steps such as pausing our AdWords campaigns.
I am sure it costs money to send SMS messages via the cell service providers around the world, and I would be willing to pay for that.
55 votesWhile we are still working to be able to send SMS notifications for individual server issues, we have added a status page that can send SMS messages if there are any wider issues.
Please see and sign up for Notifications at:
Liquid Web and MWP:
https://status.liquidweb.com/CloudSites:
https://status.websitesettings.com/,These include email, SMS, and RSS notification options.
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WHM Link Change to https://my.serverName.com:2087
On the dashboard it has the following options when expanding a server:
"Log into your server" ... ... [Webhost Manager]
When clicking on the Webhost Manager it provides a link to the IP address to access WHM. Accessing the server through the IP address always gives a security exception.My request is that you modify the link so that it sends you to "https://my.servername.com:2087/"
1 vote -
WHERE IS THE EMAIL!!!!
Add a freaking button to access business email from liquidweb login so I dont have to contact support every time i want to manage email addresses
4 votesWe are working on improvements to our UI since introducing the new email product. We look forward to releasing a user friendly portal to you soon.
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