Managed WordPress

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  1. Managed Wordpress Platform Users - Granular Permissions

    Allow assignment of granular permissions to users in the managed wordpress platform. E.g. restrict access to only certain sites. E.g. for purposes of granting staging / push to live access to third party developers, while preserving security of other sites.

    10 votes
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      6 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to have multiple ftp users instead of just one

      Allow us to have multiple ftp logins for the accounts so that each user that has access to an install can have their own ftp login to that site

      6 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        under review  ·  Ani King responded

        Thank you so much for your feedback regarding sftp users within Managed WordPress. While we currently have sftp/ssh users and permissions set up with security in mind, I understand that may not be allowing you to accomplish what you need, and we are actively reviewing ways to improve upon ways that you and others access your sites.

      • It would be nice to have someone on your team monitor SSL certificate renewals on the Managed WordPress Platform to avoid sites going down.

        I have had a number of Managed WordPress Sites fail lately due to the auto renewal of SSL certificates functionality ceasing to function. Instead of waiting for customers to complain that their site isn't working, it would be nice if you'd assign someone on your team to monitor those frequently and just make sure these certs don't expire.

        4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          planned  ·  Ani King responded

          Thank you for letting us know this has been causing trouble and affecting your sites. A supervisor will reach out shortly to make sure your sites are all currently functional, and we will also look improving this process going forward, including improvements to our monitoring systems.

        • Timezone specific plugin/core updates

          Can you implement a timezone selection for the server that affects the automated update tasks it performs? As it stands presently, I operate on GMT and because all automation tasks are set using CST it means that all my sites start to update around 09:00 GMT when people are trying to use them. Also, I can't create a rename websites in the morning presently because the task is put at the back of the plugin update queue. In short, I can only use MWP for half my working day.

          3 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a "Copy Staging to Live" button.

            The Copy to Staging button is so useful for upgrading plugins and testing everything. If everything is good it would be helpful to have a button to send the changes to production. This is a must-have feature in my opinion.

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Manged Wordpress - allow primary domain changes without DNS check

              Can you consider allowing us to change the primary domain without checking to see if the A record points to the IP address first?

              Doing so would allow us to use firewall services like sucuri or to test out the new host by editing our host files.

              Also, it prevents the short amount of downtime while the A record points to the new server but the certificate is not setup etc..

              3 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                planned  ·  Ani King responded

                We are currently looking at ways to improve upon domain changes and appreciate you sharing your feedback about how this impacts you so we can make sure it’s considered as we go forward.

              • Add the ability to determine what time automatic plugin updates are ran.

                Due to some accounts being outside of the U.S. It would be nice if the timing of the automatic plugin updates were set to run at a time that is not during business hours in other time zones such as GMT.

                2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • We need to have a way to add an alias to a site.

                  Most services allow for multiple domains associated with a site. This should have been part of the service from the get-go.

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Email or text notification when nightly automatic site backup fails

                    It would be helpful to receive a text or email when a backup fails so we could do a manual one. We've had a handful of random failures of Wordpress automatic backups; for our main site that's updated daily, even a single missed backup could be a problem.

                    2 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      under review  ·  Lindsey responded

                      John, I cannot believe we haven’t thought of this before! Obviously, we should and do take backups seriously. I really like this idea and can’t wait to take it to our Managed WordPress team for review. Thank you for your feedback.

                    • Backup for Stage

                      It would be great is at least one back-up was maintained of the stage site. We accidentally overwrote stage with live and wiped out several hours of work.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Bypass or disable the "Visual Comparison" tool

                        A way to bypass or disable the "Visual Comparison" tool for automatic plugin updates - either globally or individually by site.

                        Many websites have animations / sliders on their homepage which causes many of the "automatic" updates to trigger emails each day requiring that you login to each and manually update the plug-ins.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • you run CURL v 7.35.0 - can you please update that to the latest version?

                          you run CURL v 7.35.0 - can you please update that to the latest version?

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to update Staging Site URL

                            It would be great to have the ability to update the Staging Site URL or at least create the name using the domain URL instead of using the generic server URL.

                            It would be so much easier to tell users or managers to go to staging.domainname.com instead of having to email them a long staging site name that no one will ever remember so if they don't bookmark it or save the email you have to continue to send it out.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for taking the time to share this with us, Justin! We can see how that would be a very helpful feature. There are some changes coming relatively soon that should help with this, but we’ll take this specific request under review for potential inclusion in that future update. We’ll be sure to update here when a status change is available. Thanks again!

                            • Enable use of services like ManageWP to migrate sites to managed wordpress hosting

                              The BlogVault plugin being suggested is quite slow, sitting now at 40 minutes to migrate a small site. ManageWP does this within just a few minutes, but I cannot use it to migrate to my managed wordpress hosting because of the database configuration.

                              Tools like ManageWP are part of our workflows and using an alternate, slower, clunkier method like BlogVault makes it painful to add new clients to the managed hosting

                              1 vote
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                              • FireWall fir WordPress Managed product

                                As a premium WordPress Managed product, aren't we suppose to get firewall protection? CloudFlare does just offer a basic free plan with Liquidweb.

                                1 vote
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                                • Allow Managed Wordpress Native mail support

                                  Currently Managed Wordpress sites lack the ability to use native mail functions like php's mail(). This really hurts forms as an external smtp server must be used. Having mail() ability, with the server set to use REMOTE mail exchanger, would be very beneficial.

                                  1 vote
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                                  • Restore Managed WP/Woocommerce Live Backup to Staging

                                    There have been multiple times that I have needed to review an old backup of a live site. Having the ability to restore a Live Backup to the Staging environment at the click of a button would be so helpful.

                                    1 vote
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                                    • Notification if a plugin update failed due to visual comparison not matching

                                      Can we get a notification if the nightly plugin updates fail? That would be very intuitive and helpful.

                                      1 vote
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                                      • disk

                                        I would like to see how much disk usage each site is taking up, and how much overall disk usage is being used in my account. This should be easy to see in the MWP dashboard.

                                        1 vote
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                                        • Fix the Process Requiring Manual Invention to Turn a Suspended Server Back on?

                                          My managed wordpress server was terminated taking all site off because my credit card had changed. I woke up to find the Jetpack alerts, then the Liquid Web email. I immediately looked into the situation, discovered the issue and set up new form of payment. My shock is that Liquid Web requires manual intervention to see the payment and turn the sites back on. This took 15 minutes. Why is this not an Automated Process? Can you fix this outdated process? You server is shut down for non-payment, you make payment, your server is automatically turned back on. It is…

                                          1 vote
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