Managed WordPress

Managed WordPress

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  1. Allow us to have multiple ftp logins for the accounts so that each user that has access to an install can have their own ftp login to that site

    14 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ani King responded

    Thank you so much for your feedback regarding sftp users within Managed WordPress. While we currently have sftp/ssh users and permissions set up with security in mind, I understand that may not be allowing you to accomplish what you need, and we are actively reviewing ways to improve upon ways that you and others access your sites.

  2. Please add backup ability for staging environment.
    Also when users do a manual backup, let them name the backup.
    These are 2 very important features that WPEngine has, and you should too

    8 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ani King responded

    Thank you for reaching out to let us know a few ways we can improve upon our backup system within Managed WordPress. We’re reviewing these suggestions, and appreciate the feedback.

  3. It would be great to have the ability to update the Staging Site URL or at least create the name using the domain URL instead of using the generic server URL.

    It would be so much easier to tell users or managers to go to staging.domainname.com instead of having to email them a long staging site name that no one will ever remember so if they don't bookmark it or save the email you have to continue to send it out.

    6 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to share this with us, Justin! We can see how that would be a very helpful feature. There are some changes coming relatively soon that should help with this, but we’ll take this specific request under review for potential inclusion in that future update. We’ll be sure to update here when a status change is available. Thanks again!

  4. It would be helpful to receive a text or email when a backup fails so we could do a manual one. We've had a handful of random failures of Wordpress automatic backups; for our main site that's updated daily, even a single missed backup could be a problem.

    6 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Lindsey responded

    John, I cannot believe we haven’t thought of this before! Obviously, we should and do take backups seriously. I really like this idea and can’t wait to take it to our Managed WordPress team for review. Thank you for your feedback.

  5. It would be great to have the ability to define special pages that are used for comparison. Usecase: there are fragile pages that break easily.

    5 votes

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  6. Can you implement a timezone selection for the server that affects the automated update tasks it performs? As it stands presently, I operate on GMT and because all automation tasks are set using CST it means that all my sites start to update around 09:00 GMT when people are trying to use them. Also, I can't create a rename websites in the morning presently because the task is put at the back of the plugin update queue. In short, I can only use MWP for half my working day.

    5 votes

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  7. This would be a helpful feature for agencies that resell the service. The ability to suspend accounts is a great way to improve collections of past due invoices from clients.

    4 votes

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  8. Due to some accounts being outside of the U.S. It would be nice if the timing of the automatic plugin updates were set to run at a time that is not during business hours in other time zones such as GMT.

    4 votes

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  9. List the Wordpress version of each backup alongside PHP version. That way you know what backup you can revert to if there is a problem with a wordpress update.

    3 votes

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  10. A way to bypass or disable the "Visual Comparison" tool for automatic plugin updates - either globally or individually by site.

    Many websites have animations / sliders on their homepage which causes many of the "automatic" updates to trigger emails each day requiring that you login to each and manually update the plug-ins.

    3 votes

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  11. Rather than just vaguely saying there was an issue, it would be really nice to optionally choose to see the exact reason a primary domain has reverted.

    If there was an advanced error log that could be seen, that would make it easier to use this platform as a system technician, as opposed to running to the Live Chat any time something goes wrong.

    2 votes

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  12. The BlogVault plugin being suggested is quite slow, sitting now at 40 minutes to migrate a small site. ManageWP does this within just a few minutes, but I cannot use it to migrate to my managed wordpress hosting because of the database configuration.

    Tools like ManageWP are part of our workflows and using an alternate, slower, clunkier method like BlogVault makes it painful to add new clients to the managed hosting

    2 votes

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. I learned today that on the product page for MWP when it says "Fully Managed WordPress We take care of updating WordPress for you so you don't need to. Stop dreading those releases. We've got your back." doesn't actually mean fully managed because it doesn't apply to the most critical WP updates, Major revision updates (4.9.x to 5.x)

    if it's not going to include major revisions, the automated testing tool that does a visual comparison should work for core updates at the very least, and that sales language should be updated to be accurate.

    1 vote

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  14. In Managed WordPress I am trying to change the PHP version from 7.0 to 7.2 I am being blocked by errors reported about 2 plugins that are getting false positives as being incompatible, Infinite WP and WordFence. Could those be added to the list of false positives, so that I can switch the version without involving support?

    1 vote

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  15. It would be great is at least one back-up was maintained of the stage site. We accidentally overwrote stage with live and wiped out several hours of work.

    1 vote

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  16. Currently Managed Wordpress sites lack the ability to use native mail functions like php's mail(). This really hurts forms as an external smtp server must be used. Having mail() ability, with the server set to use REMOTE mail exchanger, would be very beneficial.

    1 vote

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  17. There have been multiple times that I have needed to review an old backup of a live site. Having the ability to restore a Live Backup to the Staging environment at the click of a button would be so helpful.

    1 vote

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  18. Can we get a notification if the nightly plugin updates fail? That would be very intuitive and helpful.

    1 vote

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  19. My managed wordpress server was terminated taking all site off because my credit card had changed. I woke up to find the Jetpack alerts, then the Liquid Web email. I immediately looked into the situation, discovered the issue and set up new form of payment. My shock is that Liquid Web requires manual intervention to see the payment and turn the sites back on. This took 15 minutes. Why is this not an Automated Process? Can you fix this outdated process? You server is shut down for non-payment, you make payment, your server is automatically turned back on. It is…

    1 vote

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  20. the log in time is literally days, weeks...it stays open unless you close it which is so not safe. and there is no additional security steps...

    in addition to that, it's super easy to get hacked into by someone who is hacking to have access to your email address and change the password as well.

    1 vote

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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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