206 results found
-
Create a Billing role in my.liquidweb.com that would limit access to only my.liquidweb.com/account/billing the Billing Center.
For larger company users, we need a way for the finance department to manage payments, etc. but to not have access to other parts of the account management where they could inadvertently create system problems for the hosted site
3 votes -
I want to thank Liquid Web
I have been with Liquid Web for 10 years, this week my server had a serious phishing attack that got to the root of the server, Liquid Web stopped the attack, secured the server, rebuilt another server, kept everything safe and secured all the websites, scariest thing i have been through. Liquid Web I will never be able to thank you enough, thank you for the advise also to upgrade several security features to make this type of attack much harder should it happen again. Thank you 10 out of 10 your service is of the highest standard.
1 vote -
Horrible interface, functionality and design
LiquidWeb has HORRIBLE interface, and functionality! Lacking instructions. It is in beta stage?
1 vote -
Scheduled Reports for PCI Scans
I'd like to be able to receive a scheduled report each quarter after the PCI Scans are run. I am paying for this service and unless I ask for the report I never see it.
1 vote -
Better chat support (like it used to be)
I'd like for management to work on getting more skilled chat operators, like it used to be. I am worried LW is going to turn into what HostGator did, crappy support. I have to chat to 2 chat operators back to back then call in today. It's not the first time. You can easily tell the chat operators do not have the same level of skills they used to have. The quality of service in chat support is at an all-time low. Coming from someone who has been in dedicated server reseller services for 22 years now. Not cool management,…
4 votes -
Improve web security
Follow OWASP standards and Mozilla Observatory security recommendations by implementing the follow edits to the Apache/Nginx web server config
1. HSTS header
2. X-Content-Type-Options header
3. X-Frame-Options (XFO) header
4. X-XSS-Protection header
5. Content Security Policy (CSP) and CORS policy1 vote -
Key Words FIlter
The feature is
either to forward
or to delete upon detection of a keyword(s)
but not combined.That is, what we want is that incoming email is to be forwarded AND deleted
This feature is already in cPanel emails
but surprisingly so called premium business email this feature is lacking.Quite many features that are already in cPanel are not in PBE.
Is it possible that you may also list down the reasons
that your customers are opting for PBE
instead of cPanel email system,
BESIDE the reason of separate disk space for PBE
???1 vote -
Automatic Lets Encrypt SSL certificates for CloudSites
Lets Enctypt SSL certificates are used plenty, please add automated tools to install and mantain such certificates :D
Cheers!9 votes -
fix phone number validation issue when creating a new client in cloud sites
what causes the issue:
1. creating new client
2. copy/pasted phone number from my contacts app (Mac Contacts). Pasted this (number obfuscated): (xxx) xxx-xxx
3. this resulted in validation error. I then tried editing the entry to remove the parenthesis, space, and dash. I tried formatting with only dashes, etc. but no matter what everything resulted in generic validation errorResolution:
I fixed the issue by manually typing in the entire phone number rather than pasting it. I’m guessing some sort of hidden character or unicode incompatibility must have occurred when pasting.My suggestion:
1. at least provide more information…1 vote -
PLEASE LISTEN YOUR COMPANY YOUR PEOPLE ARE AMAZING....BUT I NEED MORE OFMYOU NAND YOUR PEOPLE
WHAT LENOX JASPER, LENOX JOSH DID FOR ME I NEED MORE OF
1) I NEED THEM!~YOU TO FACILITATE DEVELOPERS LOADING SITES TO
THE SERVER SPACE WE HAVE WITH YOU !2) I NEED ALL THE DOMAINS I HAVE TRANSFERRED TO LIQUID WEB
BECAUSE OF THAT REAL DOWN TO EARTH AWESOME SERVICE
(REAL HELP) I HAVE RECEIVED FROM JASPER, JOSH & SOME OTHER
DUDE IN BETWEEN
3) PLEASE CREATE A PLAN OR BILLING SYSTEM THAT I MAY HAVE THESE
SERVICES COVERED BY YOUR QUALITY TECHS AS SOON AS POSSIBLE4) SHOOT, WHILE YOUR AT IT MANAGE OUR EMAIL ACCOUNT LOL
PAUL…
1 vote -
scale RAM, Disk Space, Processors independently !
Avoir un bon logiciel pour créer et mixer de la musique n'est pas aussi cher que certains le pensent. Il existe un logiciel pour exploiter la créativité musicale avec de nombreux outils et ressources et Virtual DJ en est un, qui comprend également des fonctionnalités d'édition vidéo pour les videoDJ.
2 votes -
Email Filter - Global Filtering on domain level
A feature is badly needed to add Global Filtering on domain level.
You can just imagine that one filter which is common across domain,
we need to type in and set it all separate on each and every email individually.This feature is so important as even this is available on cPanel emails as well
and is really very much expected to be inclusive in PBE.Otherwise it wastes a lot of hours to set on each and every individual email setting.
For example, we need
all emails coming from
@abcxyz.com
to be divertedand for example,
all emails having…1 vote -
1 vote
-
Search past tickets
I would like to be able to search across all of my past tickets. For example I could search for the word
backup
and get a list of tickets that include that word.1 vote -
Revamp Cancellation Processes and Procedures
I highly suggest you revamp your cancellation procedures and make it clear what needs to be done from the customer's perspective. I recently had to cancel my service and through conversations with my rep, the details of what needed to happen got lost in the conversation. I came to realize that there was a huge misunderstanding and I was charged even though I thought my services would be canceled. The account rep was handcuffed by the policies and could not act to be "The most Helpful Humans In Hosting" and offer a refund to a long-standing client who spent a…
3 votes -
1 vote
-
Alternative email address for automated support tickets
Automated support tickets can only be sent to a single primary email address. It would be useful if an alternative address could be added to the recipient list.
4 votes -
Monitor the Automatic Bug Reporting Tool (ABRT)
I happened to log onto our Linux cPanel server and noticed an error reported by ABRT. I took a further look and there appeared to be a memory problem. Memory was replaced quickly and successfully by a system restoration technician. However, it would be very helpful if this problem could have been monitored. If I hadn't happened to notice it, it could have been quite impactful to our users. Can this monitoring be done automatically?
2 votes -
Get me to my website's dashboard in one click
When I log on and land on the new portal, I cannot find the link for my website's dashboard there. Please make a link to it bleeding obvious , like maybe a "Websites" or "Dashboards" icon across the top menu.
Also, if I want to find the backups page, and enter "backups" in the search box, why isn't the actual page where I can access backups the first choice rather than only support docs that also do not tell me where to find my dashboard. Why send customers through these twisty little passages?3 votes -
Include SBS Volumes with SSD Technology
SBS volumes are based in SATA disks and are a great product, but they would be much more if they allowed to attach SSD disks for production systems (as azure or amazon does)
SSD-based cloud drives would allow users to have on-demand storage capacity not only for backups, but also for production systems, something very useful, for example, for Cloud VPS's using on cPanel.
22 votes
- Don't see your idea?