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One feature I would like to see is:

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206 results found

  1. Natural sort server names

    Right now if you have a lot of VPSs in sequential names they are in alphabetical order. But that isn't great if you have domains like zone1, zone2, zone10, etc. Because then zone10 is before zone1. If they were natural sorted, zone1 would be before zone10.

    3 votes
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  2. Basic BBcode

    Hello,

    I was wondering if it is possible to add the very basic BBcode like the bold, underline, quote and code. This will give the users the ability to organize our support ticket better and more clear.

    Best,
    Mansour

    1 vote
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  3. Server Health Memory graph show only used memory

    I would find the server memory graph on the dashboard to be more useful if it could show the usage as reported by the "free" command under "-/+ buffers/cache". This is the memory actually in use by applications and doesn't include disk buffers.

    6 votes
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    2 comments  ·  Admin →
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  4. Option to pull a single PDF with all invoices of a given year (nice for tax season!).

    For tax season it would be great to combine all invoices (with details) into a single PDF. Either with each individual invoice in it, or an overview listed of everything charged in a given year.

    10 votes
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    2 comments  ·  Admin →
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  5. Allow multiple credit cards per account

    Allow us to use a different credit card for each server. Currently, I have around 5 accounts with you between Storm and LiquidWeb, and managing them is a pain, having to login to each account separately.

    3 votes
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  6. Rather than verbally stating a passphrase, enter a PIN number for support line authentication

    Currently when phoning in to the support desk customers are asked to state their account number and passphrase. This is done verbally.

    The assumption being made is that no one else is within ear shot. I think this is a very weak assumption, and given that these credentials give full access to the system (effectively), this is actually a very significant security oversight.

    Please consider allowing customers to enter a PIN on the keypad. This would alleviate the issue.

    0 votes
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