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One feature I would like to see is:

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  1. I need to delete any record you have from shopping.universia.com.br, shoppinguniversia.com.br, www.shopping.universia.com.br that was linked

    I need to delete any record you have from shopping.universia.com.br, shoppinguniversia.com.br, www.shopping.universia.com.br that was linked to https://50.57.242.238.

    This is urgent, my company is suffering sanctions in Europe.

    1 vote
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Force SSL for CNAME mail.emailsrvr.com for our mail.ourclientdomains.com

      This needs to be fixed, we need to always be able to use mail.ourclientdomains.com and when our clients go there, they get the screen that shows to login but when they submit it says invalid login. The work around is to tell customers to add "s" https then try again and it works. However, this is a pain and we need correct dns CNAME entries that are auto propogated that works with out the workaround. Right now the CNAME records that are auto configured are INVALID.

      I think Rackspace should redirect mail.emailsrvr.com to a whitelabel secure login and this would…

      3 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Plugin updates that really make sure that a site is not broken before leaving the updated plugin in place.

          The plugin update process does not accurately detect when a site is broken because of an update. As a result I have disabled plugin updates on all sites running ecommerce.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Authorisation of support tickets very frustrating

            Currently when I lodge a support ticket request via email, even when coming from my registered admin email account the system requires me to authorise the ticket / match it to my account by logging in and clicking on authorise
            This process only works abouthalf the time if you are lucky - other times it just says unable to authorise and you have to email back with your support phrase.

            And even when I create a support ticket from the link in my manage.liquidweb.com account, and I am logged in, it still requires me to authorise the ticket and sends…

            6 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Option for more frequent backups on Managed WooCommerce hosting

              Really like to have option for hourly backups on managed WooCommerce hosting or even real time backups. At the moment there are only daily backups which isn't sufficient for Ecommerce sites.

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Role Based Access On Managed WordPress Hosting

                I would like to be able to provide role based access to the Managed WordPress Hosting control panels. Providing a user with access to only their website(s) would be a great feature to allow them the ability to manage their staging environment and access things like Access and Error logs.

                2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow multiple user accounts with SSH access

                  Right now only one user (s1, for example) can use SSH to access the server. I think the idea here is that SSH would be used rarely and on a one-off basis, with each user erasing the previous password and generating a new one each time. Unfortunately, this is awful for teams and also doesn't work for services which need persistent connections--e.g. tools like eMagicOne WooCommerce Store Manager, or anything else that requires direct access to the Woocommerce database for bulk import/export/etc. Users either share a password and never change it (terrible for security) or they can't use a wide…

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Non Cpanel Local Backups and Object Storage Backup

                    We need to be able to backup without cPanel and also need a way to backup your object storage.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Guardian Reporting

                      What is Guardian really doing each day and is it really backing up the databases and all the data.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • NGINX heroic support please.

                        NGINX accelerates content and application delivery, improves security, facilitates availability and scalability for the busiest web sites on the Internet.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Webmail CNAME with ALL Features "Premium Business Email Hosting"

                          Hi, After talking with LW support, as they state they get lots of complaints on this. I don't believe this is a available but it is very necessary that it is and as they sent me over here to write this.

                          For a very long time we all have been selling "Premium Business Email Hosting" and we sell it with all the features including the "Chat via Webmail" as it gives us a one up on the office 365 and others we compete against out there.

                          Feature List: https://www.liquidweb.com/products/add-ons/email/#view-plans

                          The issue is: As Liquidweb's default provisioning with DNS and this…

                          6 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • semi dedicated windows hosting

                            hello i would like see a semi dedicated windows hosting package in the price range of $40 per month, you can limit sites number to 5 or 10 or 15. so that the server is not overloaded.

                            currently i am hosting in different hosting companies because of the price range, I am confident about the LIQUID WEB performance and support.

                            But a windows VPS for 150$ per month is very expensive for a starter website. If the new site is successful then we can easily move to a dedicated server than VPS.

                            If someone asks me AZURE OR AMAZON OR…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Priority Support Service

                                Hi,

                                Could we have some priority support services where things can be looked at on a high priority. Some business who mainly works with e-commerce model gets a high impact when services go down for even an hour. In my case it lasted more than 5 hours and the issue yet to moved to the team who are assigned to work on the tickets. It's a huge gap and I feel even business may be willing to subscribe for such services for a small fee (where you can limit 2 priorities in a month or so - just a suggestion).

                                4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • target="_blank" on Help Center link in Manage interface

                                  In the manage.liquidweb.com interface the Help Center link needs a target="_blank" so that is spawns a new window instead of taking you OUT of the Manage back end. Thanks.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Canned Responses

                                    It would be great to have a Canned Responses feature in Premium Business Email's webmail interface. I've already had a client moving from cPanel/Roundcube and found that this feature is missing. Seems that wouldn't be a huge deal to implement.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • White label control panel for cloud sites

                                      Cloud sites control panel is branded, then it is not possible to provide to our customers access to manage their resources. It would be great to have a white label panel for our customers then we can give access to them.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow attachments to be "viewed" in PBE webmail

                                        I recently moved a client to PBE. On cPanel hosting he had been using Rouncube as his primary mail client. Roundcube has an option to "Open" an attachment (to view) in addition to "Download". PBE webmail client only offers download, so he needs to download first, then open to view the attachment.

                                        So he moved to a "Premium" mail product & lost that important capability in webmail. Ouch.

                                        With the world using webmail more often I would think this is an important feature to include.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • cloud sites pricing tier

                                          Provide the Cloud sites pricing tier to choose by the Customers as per their need and requirements, so there is no need to switch to VPS hosting. Also consider downgrade and upgrade of tiers are available.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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