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  1. Enable the ability to be able to run a backup of staging environments in Managed WordPress, and restore if the changes you make kill the site.

    3 votes
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  2. I run a dedicated server for my hosting clients. I would like to have my corporate site running WHMCS hosted on a different server so that clients can get in touch with me if there is a server issue.

    1 vote
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  3. I would love an automated feature to push a staging site to the live site (production site). It's one click to copy a live site to staging inside Managed Wordpress, but it's a headache to then get the staging site back to live.

    I know the WP Merge plugin is a better fit for many sites, especially those that use Woo Commerce or that are being actively updated. But still, it would be nice if something like the WP Merge process was baked into the Managed Wordpress interface.

    3 votes
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  4. In Cloudsites, I sometimes have an end client that wants access to their own zone records. Usually it's an IT person who needs to add a record for a subdomain or routing through Barracuda spam filters, etc. Right now a client's access to the control panel is quite limited, and it doesn't give them access to their own zone records.

    3 votes
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  5. Would it be possible to have the Server the ability to resume an interrupted upload? Vimeo uses tus to do so.

    "The tus-php Server supports concatenation extension and is capable of concatenating multiple uploads into a single one enabling clients to perform parallel uploads and to upload non-contiguous chunks."

    and here https://uppy.io/docs/tus/

    and

    TusPHP for server side
        We used php library, but actually you can use other server side implementations like node.js, Go or others
    tus-js-client for client side
        TusPHP already has a php client, but I think we all would agree to use the javascript implementations for the client
    1 vote
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  6. cPanel offers a DNS-Only version of cPanel which is free. I would like to see an option for customers to purchase a fully managed cPanel server using this version of cPanel. This will allow many customers to divest themselves of the licensing costs of using a fully licensed version of cPanel as a DNS/Name Server.

    Fully Managing these is no more difficult than Fully Managing a regular cPanel server. Offering these as an option for customers gives more options for reducing the licensing costs that many customers are facing.

    6 votes
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  7. Change name format of log files from "accesslogMM-DD-YYYY.zip" to "accesslogYYYY-MM-DD.zip" This change would mean that sorting by file name would also sort the files by date.

    1 vote
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  8. Users which have internet connectivity loss before gracefully logging off from the Cloud VPN end up getting locked out of the VPN service because their user remains logged in and only one login session can be active at any given time for a user. This results in the customer having to contact us, and we have to reach out to networking to disconnect the user manually.

    Multiple customers have expressed adding the option for them to do this from their end via manage.liquidweb.com would be very useful.

    18 votes
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  9. 1 vote
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  10. Please implement the system that will send chat transcript automatically to our registered email ID after chat closed. Also it will be very good if there an archive all chat history in our profile.

    1 vote
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  11. The #1 thing I do inside the Managed Wordpress dashboard on a regular basis is initiate a backup of each of my sites. I would love to see a "backup" shortcut link on the main "my sites" screen under each site profile/preview, so that i don't have to click into the site > click backups > click to initiate backup, each time for every site. small incremental time savers like this would really add up.

    3 votes
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  12. Please give us time to pay our invoices. The issue date is the due date. After that, the invoice is considered past due and you shut down our website. Our invoice was paid within 5 days. We've never seen business practices such as this.

    1 vote
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  13. We have a developer who is continually getting kicked out for whatever reason, because she has a dynamic IP here IP is constantly getting blocked, then we have to go in and manually unblock it. You guys have created a very good feature where you can go into account management and give a special user certain privileges, but unfortunately, not one of those privileges is called "Unblock IP", which is exactly what we need. Can you please implement that?

    1 vote
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  14. possibility of upgrade from CentOS-7 to CentOS-8.

    2 votes
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  15. please give way to disable all email boxes on a domain at one time at
    Manage Administrators > Manage > Block All Emails id

    at this time Block Access - is only control panel block - its not useful. bcoz client pay when i block emails not CP.
    at this time i have to block all emails & cp too. i have to do both blocking at different different place. its time taking operation. please give short cut under manage button.

    Thank you.

    1 vote
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  16. I feel the dashboard needs a new or a more modern look. I also use Fastcomet.com and have used some other VPS's and find a more modern design makes it easier to navigate. It's also a great selling point. Liquid Web's dashboard looks old.

    2 votes
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    started  ·  Alexandra Carl responded

    Actually, we are already in the process of completely overhauling the customer interface! It’s currently in alpha testing, so what I’ll do is get you invited to that so you can see what it looks like and it’ll give you a chance to see how the new look works for you and am opportunity to tell us what you’d like to see added!

    You can access this alpha from your current manage interface now, but you should get a ticket with more information later today.

    Thanks!

  17. I have been in the software industry for over 30 years, and I have created websites on Azure, AWS, and h-sphere. This control panel is by far the most difficult to get rolling.

    If you could provide a link for the user for walking them through the systems they have subscribed to, it would make a huge difference.

    For bonus points, make sure they are aware of the meaning of the mysterious

    "lfd on host.yourdomainhere.com: Suspicious process running under user dovecot"

    ... that starts pouring into their mailbox. Apparently (based on a quick google) this is something that happens in…

    3 votes
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  18. I have been with LW since April and you guys are outstanding. I have rented servers or had CoLo's for 13 years. Your products are great, support is great and the migration was superb. Every time I moved a box or changed providers I would cringe at the thought. Days of crossing "t's" and dotting "i's" and always missing something. Just want to say thanks and please keep up the good work.

    1 vote
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  19. First-notice invoices are not past due. Within 5 minutes of receiving my invoice, I pay it online. However, when I log in I see a big red notification that I am past due, it practically gives me a heart attack until I realize that you do this to me every single month. My account is in good standing, I just received the invoice, and so please do not tell me my account is in arrears or "past due". Adjusting what you classify as "past due" would bring a little more peace of mind, make my monthly account interactions more pleasant,…

    1 vote
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  20. Please add an ability in LW firewall rules to specify a list of ports in one rule.

    If you have several ports you're looking to open for a given group of people, say a developer working on your dev server: 22, 3306, 80, 443, having to specify both each person's source IP and the ports you want open for them is a horribly time consuming task.

    Why not let users specify lists in the port box like:

    22, 80, 443, 3306

    The same thing goes for creating rule groups, i.e. give us the ability to create those four ports as…

    2 votes
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