Skip to content

General

General

Categories

JUMP TO ANOTHER FORUM

(thinking…)

One feature I would like to see is:

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

209 results found

  1. lets encrypt

    On my Managed WordPress server, most of my sites have their DNS hosted at Cloudflare, and Cloudflare is enabled. Twice in the past 2 weeks I had to pause Cloudflare to troubleshoot an issue, only to find that the Let's Encrypt certificate did not auto-renew because the A record for the site was pointing to CloudFlare and not the Managed WordPress server.

    It would be extremely useful to allow me to initiate the renewal of the SSL certificate from the Managed WordPress console, rather than have to call support.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Better Mobile UI

    Please provide better ways to access our email through manage.liquidweb.com (mobile version)

    it does not show any way to access our email control panel when using mobile.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. a "database-able" notification when LW will cause my site to be down

    I need to know when LW will be unavailable for my site(s) where I can process it electronically without admin interaction

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. SMAL

    It would be nice to simply user access by allowing SMAL authentication, so we can integrate access to the various portals and our Azure Active Directory.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. About Cloudsites | Best Service Poor Support to Migrate

    Dear Team
    About Cloudsite is best service in WebHosting World, but you failed to create easy migration to Cloudsites, i feel about very much. sorry to say

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Add a freephone number for other countries to call liquidweb

    International calling is expensive so please add a freephone number to call liquidweb support internationally.

    I am aware I can use live chat or ticket but sometimes it’s better to speak on the phone.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Correct Due Date on Invoice

    Invoice #123456 (unpaid)
    Invoice Date: August 15, 2019
    Due by: August 14, 2019 <==== Due before it is issued.
    Service Dates: 08/15/19 - 09/15/19

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Shout Out To Erika In Billing

    I wasn't sure where to post some feedback on a person...Just got off the phone with Erika in Billing. She was SO nice and positive. I've been wanting to get to your Sales and the phone kept ringing and ringing and for some reason it rolled over to your Billing Department.

    The first time it happened she was very apologetic and said that Sales was tied up at the moment and they would call me back within 30 minutes. I wasn't too patient so I called back again later and even though I was certain I pressed the button for…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Limited access Managed WordPress login

    I would like to be to able to create a user account for Managed WordPress that only allows that user to make changes to specific sites that I have running.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Invoices

    This isn't an idea, it's a comment or a thought... I didn't appreciate the threatening note in my 1st of the month invoice telling me you'd suspend my account if not paid. I've been with you folks for MANY MANY years, I'm not late nor past due on anything... it was the first bill for the month. Your new unjustified threatening messages are a huge disappointment ... I have so many more words and comments but they'll be pointless if this is the direction in attitude that you're heading in. (sigh)

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Having issues logging in with iPad to manage.liquidweb.com

    Having issues with Chrome and Safari not being able to login to manage.liquidweb.com via LTE connection on newest iPad

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. In the manage portal Graphical Statistics need a pointer on the graph to show the values like in the stock market graph shows up

    In the manage portal Graphical Statistics you have various graphs. So, how can we find out at what time which process spiked up? For example see this screenshot https://www.screencast.com/t/4iZHlIChgSo

    Can you improve the manage portal to have the pointer on the graphs which should show the time and process which spiked up? This will add more AI to the system I guess ??

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Add function Unlock IP on Standard User Hosting

    Dear LiquidWeb Feedback,

    I have been using VPS service and would like to have function Unlock IP on dashboard for standard user. for the meantime this function only existed on owner account.

    Thanks & Best Regards,
    Kien.T.Nguyen

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Astra Pro not included in Manage woocommerce hosting.

    24hrs after signing up for manage wordpress/woocommerce hosting i login to find that i dont have a licence to astra pro. I open up live chat and am told someone will email me an onboard welcome email (cant tell me when). Why hasn't this been sent within 24hrs from sign up.?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Feedback on Tech support

    I have talked to many tech supports and they all did good! but Dante took it to another level and went above and beyond to find answers and was very experienced in almost all services that LiquidWeb has to offer! I hope to see more like Dante in Tech support!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. https://help.liquidweb.com/s/contactsupport does not load for me in Firefox. I can load and login with manage.liquidweb.com only

    I have tried loading FF with addons disabled, some and no content blocking options still no luck.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Please add the ability to create users in the Managed WordPress console that only have access to specific web properties.

    As it states, please add the ability to create users in the Managed WordPress console that only have access to specific web properties. This way I can give clients access to the WordPress console and they only have access to their web property(ies) and not other client properties.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Access webmail account from Email Control Panel

    We are a franchise company and we own the data within the email account and the email accounts themselves, as part of the agreement. We need to have access into the accounts, at the admin level, and are migrating in from a situation that had that. We would like to speak to someone about that functionality. We do have legal documentational proof that we own the accounts and the materials within.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. BEST CUSTOMER SUPPORT - NICK YUNKER

    Just talked to Nick Yunker who helped me sort out all my CPanel issues. Really knowledgeable guy, this is the best customer support I ever had! The phone call was really long but he was very patient and took the time to explain me everything and answer every question I had.
    I will stay with Liquid Web in the future thanks to Nick.

    Thank you sir!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Process Reboot Request Immediately

    If I log in to my account and submit a reboot request respect the same and do it! It is really annoying that I must confirm I want the server rebooted. Especially when you email 10 minutes later to tell me you were able to login but somehow missed the yellow WHM notice that states server must be rebooted to apply updates. Plus I did not ask you to ask me if I am sure. If I was unsure I would not have requested a reboot!

    Please stop this practice. It is insulting. I am not associating this feedback with…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Alexandra Carl responded

    This experience sounds incredibly frustrating and has been shared with the head of our Operations Center team so that they can review the practices.

    Thank you for sharing this feedback so that we can take a closer look.

1 2 3 4 6 8 9 10 11
  • Don't see your idea?