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  1. DNS migrations would be a lot quicker if we could flip settings on my end while on the phone with a migrations tech. Migration specific issues could be solved a lot faster if the regular techs weren't relaying questions and answers back and forth over the phone. :-)

    3 votes
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  2. Create sub accounts for domains, to allow third party access to DNS settings for a specific domain only.

    1 vote
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  3. This needs to be fixed, we need to always be able to use mail.ourclientdomains.com and when our clients go there, they get the screen that shows to login but when they submit it says invalid login. The work around is to tell customers to add "s" https then try again and it works. However, this is a pain and we need correct dns CNAME entries that are auto propogated that works with out the workaround. Right now the CNAME records that are auto configured are INVALID.

    I think Rackspace should redirect mail.emailsrvr.com to a whitelabel secure login and this would…

    7 votes
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  4. 4 votes
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  5. The plugin update process does not accurately detect when a site is broken because of an update. As a result I have disabled plugin updates on all sites running ecommerce.

    1 vote
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  6. Currently when I lodge a support ticket request via email, even when coming from my registered admin email account the system requires me to authorise the ticket / match it to my account by logging in and clicking on authorise
    This process only works abouthalf the time if you are lucky - other times it just says unable to authorise and you have to email back with your support phrase.

    And even when I create a support ticket from the link in my manage.liquidweb.com account, and I am logged in, it still requires me to authorise the ticket and sends…

    6 votes
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  7. We need to be able to backup without cPanel and also need a way to backup your object storage.

    1 vote
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  8. What is Guardian really doing each day and is it really backing up the databases and all the data.

    1 vote
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  9. NGINX accelerates content and application delivery, improves security, facilitates availability and scalability for the busiest web sites on the Internet.

    1 vote
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  10. Hi, After talking with LW support, as they state they get lots of complaints on this. I don't believe this is a available but it is very necessary that it is and as they sent me over here to write this.

    For a very long time we all have been selling "Premium Business Email Hosting" and we sell it with all the features including the "Chat via Webmail" as it gives us a one up on the office 365 and others we compete against out there.

    Feature List: https://www.liquidweb.com/products/add-ons/email/#view-plans

    The issue is: As Liquidweb's default provisioning with DNS and this…

    10 votes
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  11. hello i would like see a semi dedicated windows hosting package in the price range of $40 per month, you can limit sites number to 5 or 10 or 15. so that the server is not overloaded.

    currently i am hosting in different hosting companies because of the price range, I am confident about the LIQUID WEB performance and support.

    But a windows VPS for 150$ per month is very expensive for a starter website. If the new site is successful then we can easily move to a dedicated server than VPS.

    If someone asks me AZURE OR AMAZON OR…

    1 vote
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  12. 1 vote
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  13. Hi,

    Could we have some priority support services where things can be looked at on a high priority. Some business who mainly works with e-commerce model gets a high impact when services go down for even an hour. In my case it lasted more than 5 hours and the issue yet to moved to the team who are assigned to work on the tickets. It's a huge gap and I feel even business may be willing to subscribe for such services for a small fee (where you can limit 2 priorities in a month or so - just a suggestion).

    5 votes
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  14. In the manage.liquidweb.com interface the Help Center link needs a target="_blank" so that is spawns a new window instead of taking you OUT of the Manage back end. Thanks.

    1 vote
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  15. It would be great to have a Canned Responses feature in Premium Business Email's webmail interface. I've already had a client moving from cPanel/Roundcube and found that this feature is missing. Seems that wouldn't be a huge deal to implement.

    1 vote
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  16. Cloud sites control panel is branded, then it is not possible to provide to our customers access to manage their resources. It would be great to have a white label panel for our customers then we can give access to them.

    1 vote
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  17. I recently moved a client to PBE. On cPanel hosting he had been using Rouncube as his primary mail client. Roundcube has an option to "Open" an attachment (to view) in addition to "Download". PBE webmail client only offers download, so he needs to download first, then open to view the attachment.

    So he moved to a "Premium" mail product & lost that important capability in webmail. Ouch.

    With the world using webmail more often I would think this is an important feature to include.

    1 vote
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  18. Provide the Cloud sites pricing tier to choose by the Customers as per their need and requirements, so there is no need to switch to VPS hosting. Also consider downgrade and upgrade of tiers are available.

    4 votes
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  19. I have been using Liquid Web for years, in under multiple accounts. I just got off the phone with Nick Yonkers bc of an issue with all my sites in one account. I'll spare all the technical details but he was HANDS DOWN the BEST agent I have spoken to at your company. He took the time to explain to me what the issues were, and how I can further optimize my sites. He is an asset to your company and was a pleasure to speak with!

    1 vote
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  20. I would think this would be a pretty standard feature for webmail. It was available via Webmail in cPanel, but with PBE you can't have conversation groupings within webmail. Meaning responses are all over the place in the inbox instead of together.

    1 vote
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