When my server goes down or becomes unavailable, I would like to be able to know about it wherever I am. I always have my phone with me, but I am not always at the computer or in a WiFi zone, or actively monitoring my web site.
If we could be sent an SMS message, we could take some money-saving steps such as pausing our AdWords campaigns.
I am sure it costs money to send SMS messages via the cell service providers around the world, and I would be willing to pay for that.43 votes
While we are still working to be able to send SMS notifications for individual server issues, we have added a status page that can send SMS messages if there are any wider issues.
Please see and sign up for Notifications at:
Liquid Web and MWP:
These include email, SMS, and RSS notification options.
Using Offline Google Authenticator or Duo for two factor is painful, it would be nice if we can attach Google account (we have Google Organization account with Multifactor auth).
Or otherwise, please improve Multi factor authentication in association with either Duo or other provider where you can have push, SMS based notification.6 votes
Thank you for this suggestion. This has been brought to our development team for review. I will keep you updated here as progress is made.
SSL is becoming more an more important, we offer our customers white labelled email address with their domain name such as webmail.domain.com
Clients are asking for SSL to be enabled on their webmail
Just found out that we cannot enforce SSL on white labelled webmail addresses hosted with Liquid web and only way is to give the clients a https://webmail.liquidweb.services URL
This defeats the purpose of white labeling
Can this be looked into and implemented soon please4 votes
Thank you making this suggestion. I agree that enforcing SSL on the white-labeled email product is an important feature.
I’ve taken this to our team and will keep you updated as progress is made.
Hey support , The new GUI looks annoying , we are unable to select additional contact emails while creating support tickets . Since we have to receive notifications in email addresses that not as a primary contact email3 votes
Hi there, you bring up a valid point. We agree, this functionality would be very helpful and we will review. May we also get your case number, so that we can ensure your case is being taken care of?
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