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One feature I would like to see is:

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  1. Send SMS notifications of server problems.

    When my server goes down or becomes unavailable, I would like to be able to know about it wherever I am. I always have my phone with me, but I am not always at the computer or in a WiFi zone, or actively monitoring my web site.

    If we could be sent an SMS message, we could take some money-saving steps such as pausing our AdWords campaigns.

    I am sure it costs money to send SMS messages via the cell service providers around the world, and I would be willing to pay for that.

    43 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. SSL implementation on Webmail

    SSL is becoming more an more important, we offer our customers white labelled email address with their domain name such as webmail.domain.com

    Clients are asking for SSL to be enabled on their webmail

    Just found out that we cannot enforce SSL on white labelled webmail addresses hosted with Liquid web and only way is to give the clients a https://webmail.liquidweb.services URL

    This defeats the purpose of white labeling

    Can this be looked into and implemented soon please

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to select random email address while creating support tickets

    Hey support , The new GUI looks annoying , we are unable to select additional contact emails while creating support tickets . Since we have to receive notifications in email addresses that not as a primary contact email

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, you bring up a valid point. We agree, this functionality would be very helpful and we will review. May we also get your case number, so that we can ensure your case is being taken care of?

  4. Process Reboot Request Immediately

    If I log in to my account and submit a reboot request respect the same and do it! It is really annoying that I must confirm I want the server rebooted. Especially when you email 10 minutes later to tell me you were able to login but somehow missed the yellow WHM notice that states server must be rebooted to apply updates. Plus I did not ask you to ask me if I am sure. If I was unsure I would not have requested a reboot!

    Please stop this practice. It is insulting. I am not associating this feedback with…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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