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One feature I would like to see is:

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  1. Send SMS notifications of server problems.

    When my server goes down or becomes unavailable, I would like to be able to know about it wherever I am. I always have my phone with me, but I am not always at the computer or in a WiFi zone, or actively monitoring my web site.

    If we could be sent an SMS message, we could take some money-saving steps such as pausing our AdWords campaigns.

    I am sure it costs money to send SMS messages via the cell service providers around the world, and I would be willing to pay for that.

    43 votes
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      6 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Please add OAuth Login specifically such as Google

      Using Offline Google Authenticator or Duo for two factor is painful, it would be nice if we can attach Google account (we have Google Organization account with Multifactor auth).

      Or otherwise, please improve Multi factor authentication in association with either Duo or other provider where you can have push, SMS based notification.

      6 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • SSL implementation on Webmail

        SSL is becoming more an more important, we offer our customers white labelled email address with their domain name such as webmail.domain.com

        Clients are asking for SSL to be enabled on their webmail

        Just found out that we cannot enforce SSL on white labelled webmail addresses hosted with Liquid web and only way is to give the clients a https://webmail.liquidweb.services URL

        This defeats the purpose of white labeling

        Can this be looked into and implemented soon please

        4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you making this suggestion. I agree that enforcing SSL on the white-labeled email product is an important feature.

          I’ve taken this to our team and will keep you updated as progress is made.

        • Unable to select random email address while creating support tickets

          Hey support , The new GUI looks annoying , we are unable to select additional contact emails while creating support tickets . Since we have to receive notifications in email addresses that not as a primary contact email

          3 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi there, you bring up a valid point. We agree, this functionality would be very helpful and we will review. May we also get your case number, so that we can ensure your case is being taken care of?

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