219 results found
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Cloud Flrewall: Custom Configuration Functionality
Networking => Cloud Firewall ... excellent feature.
We can create a custom firewall configuration. We can edit a custom firewall configuration. Excellent stuff.
Unfortunately, we cannot:
(1) remove an existing custom firewall configuration;
(2) edit the name of a custom firewall configuration;
(3) create a new custom firewall configuration based on an existing configuration.Not only can we not do it ourselves ... but apparently, no member of the Liquid Web Support team can do it either.
Please provide us with the ability to do these simple taks within the cloud firewall configuration area in the account dashboard.
Thanks.
1 vote -
Cloud Sites support for Let's Encrypt
I'm sure this has come up before, but a present lack of Cloud Sites support for Let's Encrypt is nudging me closer to other services.
I ended up adding a Cloudways account to support some of my clients that couldn't update to the latest PHP version, and the deployment of SSL certs through their Let's Encrypt integration saved so much time for us, as well as expense. We pay around $20/site for domain verification SSL certs, and between ordering, installing, and fixing any chain / intermediate cert issues, a minimum of 30 and sometimes more than an hour getting them…
63 votes -
Ability to rename cloudsites
Not being able to rename cloudsites is problematic from time to time. Would love the ability to rename something so i could keep a backup of oldsite when creating a new version, etc - without a lot of extra steps.
2 votes -
Top 5 History entries should fade to grey after 30 days - easier to notice new entries!
On the Overview page of the control panel under cloud servers (and the Dashboard) there is a widget that always shows the last 5 historical log messages. If the color of these entries would fade to grey after a set period of time (ie 30 days) then it would be much easier to recognize at a glance if new messages are displayed. Thus saving time re-reading old news repeatedly.
1 vote -
1 vote
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SSH for Cloud Sites, please!
Managing cloud sites would be a lot easier with at least restricted SSH access within a chroot of our site directory.
9 votes -
Email PDF of the statement when auto payments are completed
Pretty simple. Instead of making me log in to reconcile receipts, just send me an email with an attached PDF of the invoice or statement.
1 vote -
Migrations Team Phone Support
DNS migrations would be a lot quicker if we could flip settings on my end while on the phone with a migrations tech. Migration specific issues could be solved a lot faster if the regular techs weren't relaying questions and answers back and forth over the phone. :-)
3 votes -
Sub Accounts for domains
Create sub accounts for domains, to allow third party access to DNS settings for a specific domain only.
1 vote -
Force SSL for CNAME mail.emailsrvr.com for our mail.ourclientdomains.com
This needs to be fixed, we need to always be able to use mail.ourclientdomains.com and when our clients go there, they get the screen that shows to login but when they submit it says invalid login. The work around is to tell customers to add "s" https then try again and it works. However, this is a pain and we need correct dns CNAME entries that are auto propogated that works with out the workaround. Right now the CNAME records that are auto configured are INVALID.
I think Rackspace should redirect mail.emailsrvr.com to a whitelabel secure login and this would…
7 votes -
Please fix your ticket tracking system . The old system you had worked well. This new one misses lots of the email responses to an open.
This new one misses lots of the email responses to an open tickets.
4 votes -
Plugin updates that really make sure that a site is not broken before leaving the updated plugin in place.
The plugin update process does not accurately detect when a site is broken because of an update. As a result I have disabled plugin updates on all sites running ecommerce.
1 vote -
Authorisation of support tickets very frustrating
Currently when I lodge a support ticket request via email, even when coming from my registered admin email account the system requires me to authorise the ticket / match it to my account by logging in and clicking on authorise
This process only works abouthalf the time if you are lucky - other times it just says unable to authorise and you have to email back with your support phrase.And even when I create a support ticket from the link in my manage.liquidweb.com account, and I am logged in, it still requires me to authorise the ticket and sends…
6 votes -
Non Cpanel Local Backups and Object Storage Backup
We need to be able to backup without cPanel and also need a way to backup your object storage.
1 vote -
Guardian Reporting
What is Guardian really doing each day and is it really backing up the databases and all the data.
1 vote -
NGINX heroic support please.
NGINX accelerates content and application delivery, improves security, facilitates availability and scalability for the busiest web sites on the Internet.
1 vote -
Webmail CNAME with ALL Features "Premium Business Email Hosting"
Hi, After talking with LW support, as they state they get lots of complaints on this. I don't believe this is a available but it is very necessary that it is and as they sent me over here to write this.
For a very long time we all have been selling "Premium Business Email Hosting" and we sell it with all the features including the "Chat via Webmail" as it gives us a one up on the office 365 and others we compete against out there.
Feature List: https://www.liquidweb.com/products/add-ons/email/#view-plans
The issue is: As Liquidweb's default provisioning with DNS and this…
10 votes -
semi dedicated windows hosting
hello i would like see a semi dedicated windows hosting package in the price range of $40 per month, you can limit sites number to 5 or 10 or 15. so that the server is not overloaded.
currently i am hosting in different hosting companies because of the price range, I am confident about the LIQUID WEB performance and support.
But a windows VPS for 150$ per month is very expensive for a starter website. If the new site is successful then we can easily move to a dedicated server than VPS.
If someone asks me AZURE OR AMAZON OR…
1 vote -
1 vote
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Priority Support Service
Hi,
Could we have some priority support services where things can be looked at on a high priority. Some business who mainly works with e-commerce model gets a high impact when services go down for even an hour. In my case it lasted more than 5 hours and the issue yet to moved to the team who are assigned to work on the tickets. It's a huge gap and I feel even business may be willing to subscribe for such services for a small fee (where you can limit 2 priorities in a month or so - just a suggestion).
…
5 votes
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