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  1. The scaling process currently results in significant downtime. It would be amazing if we could scale up and down without downtime.

    6 votes
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  2. When I need to request a new block of IP addresses for our dedicated servers, I log into manage.liquidweb.com and click and read and click and read and click and click and click... it is always so difficult for me to find the IP Request area. I think it should be under Networking. As it is, you have to go under Overview, then click the plus sign next to your server, then click Network, and finally you are able to request IPs. Completely hidden option.

    If you can't "move" the feature, at least put some instructions under Networking that tells…

    10 votes
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    planned  ·  Alexandra Carl responded

    A planned rework of manage.liquidweb.com will include this change.

    Thank you for providing this feedback. We agree that it is a critical task that is currently difficult to discover.

  3. I would find the server memory graph on the dashboard to be more useful if it could show the usage as reported by the "free" command under "-/+ buffers/cache". This is the memory actually in use by applications and doesn't include disk buffers.

    6 votes
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  4. When my server goes down or becomes unavailable, I would like to be able to know about it wherever I am. I always have my phone with me, but I am not always at the computer or in a WiFi zone, or actively monitoring my web site.

    If we could be sent an SMS message, we could take some money-saving steps such as pausing our AdWords campaigns.

    I am sure it costs money to send SMS messages via the cell service providers around the world, and I would be willing to pay for that.

    55 votes
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  5. For your new mobile manage.liquideb.com app, would you include a "remember me" feature to save my access info?

    24 votes
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  6. For tax season it would be great to combine all invoices (with details) into a single PDF. Either with each individual invoice in it, or an overview listed of everything charged in a given year.

    10 votes
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  7. Allow us to use a different credit card for each server. Currently, I have around 5 accounts with you between Storm and LiquidWeb, and managing them is a pain, having to login to each account separately.

    3 votes
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  8. When setting up a new server, you provide a convenient table so I can compare costs with my budget/expectations.

    After setup, the only way to see the cost is at the invoice level. It would be nice if there was a simpler way to see the cost for the server I am looking at at the dashboard. Maybe hover over text on the Server Information table to reveal the cost per month?

    Also, when resizing up or down based on requirements, you only show the cost difference. Ex. -$20/month, or +$129/month.

    It would be nice if we could see what…

    6 votes
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  9. Currently if we need to scale...we need to go through upgrading to bigger VPS or dedicated server. It would be great if we can modify how much RAM or Disk Space or Processors we want independently and get charges accordingly. This helps meet the demands on those some occasions without having to upgrade and downgrade with too much downtime...

    209 votes
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  10. 99% of support engineers proved to be highly skilled and very helpful.
    No offense but i would prefer to Thank them by sending them 5-10$ for each solving issue by PayPal to whatever account they nominate. It could be their personal account(preferred) or the account of the charity of their choice.

    Just a suggestion.

    Alex

    39 votes
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