One feature I would like to see is:

The ability to change my NAME and EMAIL in support chat

It would be nice to change the NAME & EMAIL address in the support chat window instead of having them REAODONLY!!! Multiple people use our company account to contact support and it would be nice to be addressed as who I AM and not the account owner.

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    Micah shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminAlexandra Carl (Admin, Liquid Web) responded  · 

    This feature is currently under development. Until it is rolled out, different manage.liquidweb.com users can be created for the same account, each with its own contact information which will show in the LiveChat window.

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