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  1. Hey all. Lately, I have been having some issues connecting to chat. I have resorted to either clearing cache or using another browser.

    Just letting you know. Previously I never had this issue.

    In other news System Admin Dayne Larsen has epically helped me on multiple occasions and goes above and beyond every time. Give that man a raise please. :)

    1 vote
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  2. ...is too long and wordy. I don't care what you're doing about Covid 19. And there are many bits you feel you need to say elsewhere in the system that you don't need to say. Believe it or not, when I call in, it's because I have a problem that I am anxious to fix as soon as possible. The LAST thing I need to to listen to your call robot drone on. If you care about your clients (and not just about your clients' money) then take a look at all the words, phrases, sentences, and menu items in…

    4 votes
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  3. For over a year now, when viewing Usage by Site stats for an account, it no longer shows the individual site's sizes. It only shows the three columns of db, SQL and bandwidth and not the size. The only size information that is provided is at the account level.
    This is a BIG problem when a client/account has more than one site. Especially when one of the sites has an issue.
    It appears that even you guys aren't aware of this change or issue, as when we chat with tech support, they all seem ti think that you can still…

    1 vote
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  4. In the new Managed interface (which I do like) I couldn't see a way to delete a domain from the DNS manager and had to swap back to the old interface. Please add that in.

    1 vote
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  5. currently, i can add a "new client" and "login as client" where i have access to "Websites" "Databases" and "Usage" as part of this client's admin access.

    extending the access to manage the DNS of all sites added under any particular "client" would be extremely useful.

    4 votes
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  6. When I log into LiquidWeb and look at my managed WordPress site information, I would like it to include the amount of storag space I've used.

    3 votes
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  7. Having the ability to debug PHP code is very important for developers who need hosting. You do not market to developers (or you do not know how to.) They need to know that they can use VS Code (for example) on their desktops and connect remotely to their webserver. A port is needed for this but you do not support. Developers will silently move on to a different hosting plan and you will never know that you are losing their business so here is a hint from the development community... Fix it and gain business from developers!

    3 votes
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  8. In the new portal I click on "CloudSites portal".
    Opens a warning window with two options.
    The option "Continue to manage" doesn't do anything.

    1 vote
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  9. I would like to see website monitoring offered similar to https://uptime.com/pricing. They offer Real-Time User Monitoring so we would know if our page is loading slow.

    Knowing the site is up and running is great, but if the pages are loading really slow because of load, connection issues, or something else, we would have no idea this is happening unless we manually see it.

    I manually saw it today for a period of time, but have no idea why it happened, or how often it happened, because there is nothing monitoring my website for page load times.

    6 votes
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  10. First off, my login is never saved, so every time I want to log in, I need to start from scratch.
    So, I click login, and it leads me to a new page, which is already ONE step.
    Then, I have 2 options "manage my account", or "continue browsing". Continue browsing to what? Oh, yeah, maybe I just want to buy something, right.

    Well, this is better because until a couple of months ago, you would go to liquidweb.com the main page, and instead of going to the normal main page, you would go to the sales page, where there…

    1 vote
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  11. Thank you, the team of the company, Liquid Web, for your continuous cooperation with us, especially the technical support team that provides continuous services to maintain the level of work progress. I also offer thanks and appreciation to Engineer Angela Parks and Engineer Justin for their cooperation with us .... Mohamed Al-Wasq co.

    1 vote
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  12. <b>Nice</b>

    1 vote
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  13. It's really annoying when i create a new account with a serve and choose my hostname and then Liquid Web changes that hostname by prepending cloudvpsserver. I then have to create a ticket to get the hostname changed back to what I want it to be.

    1 vote
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  14. I have always been nothing short of amazed at the level of customer service I receive at Liquid Web. It's clearly something the company cares about deeply and puts an extreme amount of effort into. That's why I think it's important for you to know that Nexcess (A Liquid Web Brand) is not even close to executing to Liquid Web's customer service level. I had a very basic trouble ticket request languish for 2 days without a response, and when I asked about it via chat I was told "The agent hasn't come in yet today". That's typically of a…

    0 votes
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  15. SBS volumes are based in SATA disks and are a great product, but they would be much more if they allowed to attach SSD disks for production systems (as azure or amazon does)

    SSD-based cloud drives would allow users to have on-demand storage capacity not only for backups, but also for production systems, something very useful, for example, for Cloud VPS's using on cPanel.

    22 votes
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  16. I'd like to see the ability to setup managed WordPress plans based on Bedrock - https://roots.io/bedrock/

    1 vote
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  17. tsts

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  18. Please remove my email from your mailing kist

    1 vote
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  19. 1 vote
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  20. I got a few client's requests for business email accounts.
    How they can set an avatar or profile image to an email account? (Just like Gmail shows)

    Thanks

    6 votes
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