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  1. In the new portal I click on "CloudSites portal".
    Opens a warning window with two options.
    The option "Continue to manage" doesn't do anything.

    1 vote
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  2. I would like to see website monitoring offered similar to https://uptime.com/pricing. They offer Real-Time User Monitoring so we would know if our page is loading slow.

    Knowing the site is up and running is great, but if the pages are loading really slow because of load, connection issues, or something else, we would have no idea this is happening unless we manually see it.

    I manually saw it today for a period of time, but have no idea why it happened, or how often it happened, because there is nothing monitoring my website for page load times.

    6 votes
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  3. First off, my login is never saved, so every time I want to log in, I need to start from scratch.
    So, I click login, and it leads me to a new page, which is already ONE step.
    Then, I have 2 options "manage my account", or "continue browsing". Continue browsing to what? Oh, yeah, maybe I just want to buy something, right.

    Well, this is better because until a couple of months ago, you would go to liquidweb.com the main page, and instead of going to the normal main page, you would go to the sales page, where there…

    1 vote
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  4. Thank you, the team of the company, Liquid Web, for your continuous cooperation with us, especially the technical support team that provides continuous services to maintain the level of work progress. I also offer thanks and appreciation to Engineer Angela Parks and Engineer Justin for their cooperation with us .... Mohamed Al-Wasq co.

    1 vote
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  5. <b>Nice</b>

    1 vote
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  6. It's really annoying when i create a new account with a serve and choose my hostname and then Liquid Web changes that hostname by prepending cloudvpsserver. I then have to create a ticket to get the hostname changed back to what I want it to be.

    1 vote
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  7. I have always been nothing short of amazed at the level of customer service I receive at Liquid Web. It's clearly something the company cares about deeply and puts an extreme amount of effort into. That's why I think it's important for you to know that Nexcess (A Liquid Web Brand) is not even close to executing to Liquid Web's customer service level. I had a very basic trouble ticket request languish for 2 days without a response, and when I asked about it via chat I was told "The agent hasn't come in yet today". That's typically of a…

    0 votes
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  8. SBS volumes are based in SATA disks and are a great product, but they would be much more if they allowed to attach SSD disks for production systems (as azure or amazon does)

    SSD-based cloud drives would allow users to have on-demand storage capacity not only for backups, but also for production systems, something very useful, for example, for Cloud VPS's using on cPanel.

    22 votes
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  9. I'd like to see the ability to setup managed WordPress plans based on Bedrock - https://roots.io/bedrock/

    1 vote
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  10. tsts

    0 votes
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  11. Please remove my email from your mailing kist

    1 vote
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  12. 1 vote
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  13. I got a few client's requests for business email accounts.
    How they can set an avatar or profile image to an email account? (Just like Gmail shows)

    Thanks

    6 votes
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  14. We do all our certificates using Let's Encrypt now, which is important because we run a lot of sites and can generate them on demand when they are needed. But because of that, our load balancer cannot do anything more than basic round robin routing as it cannot decode the requests (our sites are full time SSL now).

    So to support more powerful routing, we would like the load balancer to support importing certificates we generate using Let's Encrypt, perhaps some kind of API call we can call over to when the certificates are generated to install them on the…

    1 vote
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  15. With the upcoming release of Drupal 9, scheduled for June 2020, please consider upgrading MariaDB from 10.1 to 10.2.7 or greater, or including this version as an option when creating a new database in Cloudsites.

    12 votes
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  16. Email or Text alerts when sites go down on MWP hosting: I recently had a site go down for what was "supposed" to have been a PHP error caused by a plugin. The entire site instance was down and the tech had to "restart services" in order to bring the site back up. Since the MWP hosting doesn't currently send out warnings and the Manage interface showed the server to be up, running and healthy I had no idea where to start and since this isn't a WHM/CPanel environment I don't have access to the tools to restart services I…

    1 vote
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  17. 1 vote
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  18. I have a 50 site plan which provides 200GB of storage. I run the LW MWP Tools plugin in order to monitor my server RAM, CPU, Swap and Hard Disk usage. I was at 88% hard disk usage and requested the breakout of any folder with more than 1GB. That showed the ./home/wraith folder was 32GB. In case you don't know the wraith folder stores all the visual comparisons for plugin updates. There should be no need for this folder to grow to this size. I think it should be auto deleted or overwritten after X number of days (3,…

    1 vote
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  19. There are several locations where the implications of certain SSL related actions are not clear.
    1. When updating an SSL cert there should be text indicating that it is not necessary to generate a new CSR.
    2. When removing SSL Configuration the user should be warned that their IP Address could change. Rather than removing the old cert just use the old CSR to generate a new cert and paste it over the old cert.

    4 votes
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  20. When buying an SSL certificate the interface has a checkbox for auto-renewing your certificate. However, this does not work in practice with CloudSites. Instead there is still a manual process to update the cert. This should be fully automated.

    4 votes
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