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  1. I'm sure this has come up before, but a present lack of Cloud Sites support for Let's Encrypt is nudging me closer to other services.

    I ended up adding a Cloudways account to support some of my clients that couldn't update to the latest PHP version, and the deployment of SSL certs through their Let's Encrypt integration saved so much time for us, as well as expense. We pay around $20/site for domain verification SSL certs, and between ordering, installing, and fixing any chain / intermediate cert issues, a minimum of 30 and sometimes more than an hour getting them…

    62 votes
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  2. I have a 50 site plan which provides 200GB of storage. I run the LW MWP Tools plugin in order to monitor my server RAM, CPU, Swap and Hard Disk usage. I was at 88% hard disk usage and requested the breakout of any folder with more than 1GB. That showed the ./home/wraith folder was 32GB. In case you don't know the wraith folder stores all the visual comparisons for plugin updates. There should be no need for this folder to grow to this size. I think it should be auto deleted or overwritten after X number of days (3,…

    1 vote
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  3. It is very frustrating that the charges on my monthly corporate AMEX statement don't always match the invoices in my account, due to the way "revised invoices" are posted. Ideally you would simply charge the card for what is showing on the invoices! Very frustrating to work through this multiple times per year with our Accounting department. Thanks.

    1 vote
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  4. We would like to be able to continue creating SSL's even after our monthly quota is used up. We understand that we will be billed for those, but still would like to be able to create and install them ourselves without having to bug your staff to do it.

    1 vote
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  5. Kindly allow me to suggest a feature request? To have a plugin to WHMCS where if the domain is suspended for non-payment, the block access for ALL emails in that domain is automatically enabled, then, when the domain is unsuspended, they go back on. Doing it manually is fine for now, but automating this would be terrific. Thanks so much!

    1 vote
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  6. For either manage.liquidweb.com or my.liquidweb.com, need the ability to create users with the ability to manage DNS for specific groups of domains.

    For instance 1 user can manage DNS for one group of domains, while another user would have access to only manage DNS for another group of domains.

    1 vote
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  7. cPanel offers a DNS-Only version of cPanel which is free. I would like to see an option for customers to purchase a fully managed cPanel server using this version of cPanel. This will allow many customers to divest themselves of the licensing costs of using a fully licensed version of cPanel as a DNS/Name Server.

    Fully Managing these is no more difficult than Fully Managing a regular cPanel server. Offering these as an option for customers gives more options for reducing the licensing costs that many customers are facing.

    6 votes
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  8. Enable the ability to be able to run a backup of staging environments in Managed WordPress, and restore if the changes you make kill the site.

    3 votes
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  9. I feel the dashboard needs a new or a more modern look. I also use Fastcomet.com and have used some other VPS's and find a more modern design makes it easier to navigate. It's also a great selling point. Liquid Web's dashboard looks old.

    2 votes
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    started  ·  Alexandra Carl responded

    Actually, we are already in the process of completely overhauling the customer interface! It’s currently in alpha testing, so what I’ll do is get you invited to that so you can see what it looks like and it’ll give you a chance to see how the new look works for you and am opportunity to tell us what you’d like to see added!

    You can access this alpha from your current manage interface now, but you should get a ticket with more information later today.

    Thanks!

  10. I run a dedicated server for my hosting clients. I would like to have my corporate site running WHMCS hosted on a different server so that clients can get in touch with me if there is a server issue.

    1 vote
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  11. I would love an automated feature to push a staging site to the live site (production site). It's one click to copy a live site to staging inside Managed Wordpress, but it's a headache to then get the staging site back to live.

    I know the WP Merge plugin is a better fit for many sites, especially those that use Woo Commerce or that are being actively updated. But still, it would be nice if something like the WP Merge process was baked into the Managed Wordpress interface.

    3 votes
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  12. In Cloudsites, I sometimes have an end client that wants access to their own zone records. Usually it's an IT person who needs to add a record for a subdomain or routing through Barracuda spam filters, etc. Right now a client's access to the control panel is quite limited, and it doesn't give them access to their own zone records.

    3 votes
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  13. Would it be possible to have the Server the ability to resume an interrupted upload? Vimeo uses tus to do so.

    "The tus-php Server supports concatenation extension and is capable of concatenating multiple uploads into a single one enabling clients to perform parallel uploads and to upload non-contiguous chunks."

    and here https://uppy.io/docs/tus/

    and

    TusPHP for server side
        We used php library, but actually you can use other server side implementations like node.js, Go or others
    tus-js-client for client side
        TusPHP already has a php client, but I think we all would agree to use the javascript implementations for the client
    1 vote
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  14. possibility of upgrade from CentOS-7 to CentOS-8.

    2 votes
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    1 comment  ·  Admin →
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  15. International calling is expensive so please add a freephone number to call liquidweb support internationally.

    I am aware I can use live chat or ticket but sometimes it’s better to speak on the phone.

    3 votes
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  16. Change name format of log files from "accesslogMM-DD-YYYY.zip" to "accesslogYYYY-MM-DD.zip" This change would mean that sorting by file name would also sort the files by date.

    1 vote
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  17. 1 vote
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  18. Please implement the system that will send chat transcript automatically to our registered email ID after chat closed. Also it will be very good if there an archive all chat history in our profile.

    1 vote
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  19. The #1 thing I do inside the Managed Wordpress dashboard on a regular basis is initiate a backup of each of my sites. I would love to see a "backup" shortcut link on the main "my sites" screen under each site profile/preview, so that i don't have to click into the site > click backups > click to initiate backup, each time for every site. small incremental time savers like this would really add up.

    3 votes
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  20. Invoice #123456 (unpaid)
    Invoice Date: August 15, 2019
    Due by: August 14, 2019 <==== Due before it is issued.
    Service Dates: 08/15/19 - 09/15/19

    1 vote
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