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  1. With my new server, the default installation came with MariaDB. Considering that cPanel supports migrating from MySQL->MariaDB within UI, but NOT the reverse, MariaDB should NEVER be installed by default.

    MariaDB is NOT a drop-in replacement for MySQL, e.g.:
    https://community.sugarcrm.com/ideas/1460

    Furthermore, cPanel itself has backtracked on their MariaDB position and (reading between the lines) may stop supporting it at some point:
    https://blog.cpanel.com/being-a-good-open-source-community-member-why-we-hesitated-on-mysql-5-7/

    The decision to support MariaDB by default dates to ensuing uncertainty around the Oracle acquisition of MySQL nearly 10 years ago. As identified by cPanel, those fears didn't play out and MySQL is still a better choice than…

    13 votes
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  2. I wasn't sure where to post some feedback on a person...Just got off the phone with Erika in Billing. She was SO nice and positive. I've been wanting to get to your Sales and the phone kept ringing and ringing and for some reason it rolled over to your Billing Department.

    The first time it happened she was very apologetic and said that Sales was tied up at the moment and they would call me back within 30 minutes. I wasn't too patient so I called back again later and even though I was certain I pressed the button for…

    1 vote
    1 comment  ·  Admin →
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  3. I would like to be to able to create a user account for Managed WordPress that only allows that user to make changes to specific sites that I have running.

    4 votes
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  4. This isn't an idea, it's a comment or a thought... I didn't appreciate the threatening note in my 1st of the month invoice telling me you'd suspend my account if not paid. I've been with you folks for MANY MANY years, I'm not late nor past due on anything... it was the first bill for the month. Your new unjustified threatening messages are a huge disappointment ... I have so many more words and comments but they'll be pointless if this is the direction in attitude that you're heading in. (sigh)

    2 votes
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  5. We have a developer who is continually getting kicked out for whatever reason, because she has a dynamic IP here IP is constantly getting blocked, then we have to go in and manually unblock it. You guys have created a very good feature where you can go into account management and give a special user certain privileges, but unfortunately, not one of those privileges is called "Unblock IP", which is exactly what we need. Can you please implement that?

    1 vote
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  6. please give way to disable all email boxes on a domain at one time at
    Manage Administrators > Manage > Block All Emails id

    at this time Block Access - is only control panel block - its not useful. bcoz client pay when i block emails not CP.
    at this time i have to block all emails & cp too. i have to do both blocking at different different place. its time taking operation. please give short cut under manage button.

    Thank you.

    1 vote
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  7. I have been in the software industry for over 30 years, and I have created websites on Azure, AWS, and h-sphere. This control panel is by far the most difficult to get rolling.

    If you could provide a link for the user for walking them through the systems they have subscribed to, it would make a huge difference.

    For bonus points, make sure they are aware of the meaning of the mysterious

    "lfd on host.yourdomainhere.com: Suspicious process running under user dovecot"

    ... that starts pouring into their mailbox. Apparently (based on a quick google) this is something that happens in…

    3 votes
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  8. I have been with LW since April and you guys are outstanding. I have rented servers or had CoLo's for 13 years. Your products are great, support is great and the migration was superb. Every time I moved a box or changed providers I would cringe at the thought. Days of crossing "t's" and dotting "i's" and always missing something. Just want to say thanks and please keep up the good work.

    1 vote
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  9. I have talked to many tech supports and they all did good! but Dante took it to another level and went above and beyond to find answers and was very experienced in almost all services that LiquidWeb has to offer! I hope to see more like Dante in Tech support!

    4 votes
    1 comment  ·  Admin →
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  10. First-notice invoices are not past due. Within 5 minutes of receiving my invoice, I pay it online. However, when I log in I see a big red notification that I am past due, it practically gives me a heart attack until I realize that you do this to me every single month. My account is in good standing, I just received the invoice, and so please do not tell me my account is in arrears or "past due". Adjusting what you classify as "past due" would bring a little more peace of mind, make my monthly account interactions more pleasant,…

    1 vote
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  11. Having issues with Chrome and Safari not being able to login to manage.liquidweb.com via LTE connection on newest iPad

    1 vote
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  12. Please add an ability in LW firewall rules to specify a list of ports in one rule.

    If you have several ports you're looking to open for a given group of people, say a developer working on your dev server: 22, 3306, 80, 443, having to specify both each person's source IP and the ports you want open for them is a horribly time consuming task.

    Why not let users specify lists in the port box like:

    22, 80, 443, 3306

    The same thing goes for creating rule groups, i.e. give us the ability to create those four ports as…

    2 votes
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  13. On my Managed WordPress server, most of my sites have their DNS hosted at Cloudflare, and Cloudflare is enabled. Twice in the past 2 weeks I had to pause Cloudflare to troubleshoot an issue, only to find that the Let's Encrypt certificate did not auto-renew because the A record for the site was pointing to CloudFlare and not the Managed WordPress server.

    It would be extremely useful to allow me to initiate the renewal of the SSL certificate from the Managed WordPress console, rather than have to call support.

    1 vote
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  14. Please provide better ways to access our email through manage.liquidweb.com (mobile version)

    it does not show any way to access our email control panel when using mobile.

    1 vote
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  15. I need to know when LW will be unavailable for my site(s) where I can process it electronically without admin interaction

    1 vote
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  16. It would be nice to simply user access by allowing SMAL authentication, so we can integrate access to the various portals and our Azure Active Directory.

    3 votes
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  17. Dear Team
    About Cloudsite is best service in WebHosting World, but you failed to create easy migration to Cloudsites, i feel about very much. sorry to say

    1 vote
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  18. Inside the Managed WordPress interface it would be great to have a button which allowed the user to restart nginx.

    6 votes
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  19. In the manage portal Graphical Statistics you have various graphs. So, how can we find out at what time which process spiked up? For example see this screenshot https://www.screencast.com/t/4iZHlIChgSo

    Can you improve the manage portal to have the pointer on the graphs which should show the time and process which spiked up? This will add more AI to the system I guess ??

    1 vote
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  20. Dear LiquidWeb Feedback,

    I have been using VPS service and would like to have function Unlock IP on dashboard for standard user. for the meantime this function only existed on owner account.

    Thanks & Best Regards,
    Kien.T.Nguyen

    1 vote
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