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  1. It would be a great feature to be able to see the status of a current daily Storm backup in progress (i.e. running, scheduled).

    2 votes
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  2. 2 votes
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  3. Not being able to rename cloudsites is problematic from time to time. Would love the ability to rename something so i could keep a backup of oldsite when creating a new version, etc - without a lot of extra steps.

    2 votes
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  4. This isn't an idea, it's a comment or a thought... I didn't appreciate the threatening note in my 1st of the month invoice telling me you'd suspend my account if not paid. I've been with you folks for MANY MANY years, I'm not late nor past due on anything... it was the first bill for the month. Your new unjustified threatening messages are a huge disappointment ... I have so many more words and comments but they'll be pointless if this is the direction in attitude that you're heading in. (sigh)

    2 votes
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  5. Please add an ability in LW firewall rules to specify a list of ports in one rule.

    If you have several ports you're looking to open for a given group of people, say a developer working on your dev server: 22, 3306, 80, 443, having to specify both each person's source IP and the ports you want open for them is a horribly time consuming task.

    Why not let users specify lists in the port box like:

    22, 80, 443, 3306

    The same thing goes for creating rule groups, i.e. give us the ability to create those four ports as…

    2 votes
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  6. possibility of upgrade from CentOS-7 to CentOS-8.

    2 votes
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    1 comment  ·  Admin →
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  7. I happened to log onto our Linux cPanel server and noticed an error reported by ABRT. I took a further look and there appeared to be a memory problem. Memory was replaced quickly and successfully by a system restoration technician. However, it would be very helpful if this problem could have been monitored. If I hadn't happened to notice it, it could have been quite impactful to our users. Can this monitoring be done automatically?

    2 votes
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  8. Avoir un bon logiciel pour créer et mixer de la musique n'est pas aussi cher que certains le pensent. Il existe un logiciel pour exploiter la créativité musicale avec de nombreux outils et ressources et Virtual DJ en est un, qui comprend également des fonctionnalités d'édition vidéo pour les videoDJ.

    https://lignea.fr/

    2 votes
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  9. Help desk tickets should display the selected asset to the customer. Currently if you enter a ticket then go to the ticket later the selected asset is not shown. This can be troublesome for customers with many assets they might have similar tickets. It makes it difficult to track what asset is referenced if the customer didn't include the identification asset in the description.

    2 votes
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  10. Migration Request has two flaws: 1) It was not clear that I had to order a new server before starting the process. I assumed that if I did not have an existing server to migrate to, that I would have the option to order one. 2) When selecting a source (after I had a new server ordered and configured) I selected the new server from the drop down, but kept getting a message that I had not selected a source. The button "Add a source" should be labeled, "Add selected source". Customers can't save you support time if what you…

    2 votes
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  11. I feel the dashboard needs a new or a more modern look. I also use Fastcomet.com and have used some other VPS's and find a more modern design makes it easier to navigate. It's also a great selling point. Liquid Web's dashboard looks old.

    2 votes
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    started  ·  Alexandra Carl responded

    Actually, we are already in the process of completely overhauling the customer interface! It’s currently in alpha testing, so what I’ll do is get you invited to that so you can see what it looks like and it’ll give you a chance to see how the new look works for you and am opportunity to tell us what you’d like to see added!

    You can access this alpha from your current manage interface now, but you should get a ticket with more information later today.

    Thanks!

  12. Hello,

    I was wondering if it is possible to add the very basic BBcode like the bold, underline, quote and code. This will give the users the ability to organize our support ticket better and more clear.

    Best,
    Mansour

    1 vote
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  13. Any other server adding a username is the name you login to Wordpress and can be used over and over again, not with LiquidWeb!

    1 vote
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  14. We were asked to update our information in Account, however the time zone says Central and we are Eastern, which is not an option (today).

    1 vote
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    1 comment  ·  Admin →
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  15. Should have a field for "contact me now" when setting up a server since may be using a generic corporate main line. the contact me now could be the number to contact for verification. Should also explain this.

    1 vote
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    1 comment  ·  Admin →
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  16. "Current notification sounds like someone is tapping on a hot mic."

    Admin note:
    Idea was first submitted by user Chris in thread
    https://liquidweb.uservoice.com/forums/100399-general/suggestions/31451041-stop-and-roll-back-make-a-u-turn-before-too-late

    1 vote
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  17. Too many control panels for email, websites, dns, etc.

    1 vote
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  18. When in the Help Center, it is not clear how to get back to the Manage Interface. I suggest removing the OPEN MANAGE button and relink the HOME button to go back to the Manage Interface.

    1 vote
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  19. Not so much a NEW idea as a problem with the current auto-provisioning after a Joomla one-click CMS install.
    The issue is that the auto-provisioning fails.
    The auto-provisioning works when no CMS is chosen. We don't know if it works with other CMS one-click installs as we don't normally work with them.
    Joomla does not require any additional/special provisioning requirements, so if the auto=provisioning script works without a CMS installation, it should also work with a Joomla CMS installation, but it does not.
    I believe the issue may be an issue that there is something wrong with the auto-provisioning script…

    1 vote
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  20. It'd be great to have a server image for Debian 9 the latest version of Debian stable.

    1 vote
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