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  1. Please add an ability in LW firewall rules to specify a list of ports in one rule.

    If you have several ports you're looking to open for a given group of people, say a developer working on your dev server: 22, 3306, 80, 443, having to specify both each person's source IP and the ports you want open for them is a horribly time consuming task.

    Why not let users specify lists in the port box like:

    22, 80, 443, 3306

    The same thing goes for creating rule groups, i.e. give us the ability to create those four ports as…

    2 votes
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  2. possibility of upgrade from CentOS-7 to CentOS-8.

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  3. I happened to log onto our Linux cPanel server and noticed an error reported by ABRT. I took a further look and there appeared to be a memory problem. Memory was replaced quickly and successfully by a system restoration technician. However, it would be very helpful if this problem could have been monitored. If I hadn't happened to notice it, it could have been quite impactful to our users. Can this monitoring be done automatically?

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  4. Migration Request has two flaws: 1) It was not clear that I had to order a new server before starting the process. I assumed that if I did not have an existing server to migrate to, that I would have the option to order one. 2) When selecting a source (after I had a new server ordered and configured) I selected the new server from the drop down, but kept getting a message that I had not selected a source. The button "Add a source" should be labeled, "Add selected source". Customers can't save you support time if what you…

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I feel the dashboard needs a new or a more modern look. I also use Fastcomet.com and have used some other VPS's and find a more modern design makes it easier to navigate. It's also a great selling point. Liquid Web's dashboard looks old.

    2 votes
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    started  ·  Alexandra Carl responded

    Actually, we are already in the process of completely overhauling the customer interface! It’s currently in alpha testing, so what I’ll do is get you invited to that so you can see what it looks like and it’ll give you a chance to see how the new look works for you and am opportunity to tell us what you’d like to see added!

    You can access this alpha from your current manage interface now, but you should get a ticket with more information later today.

    Thanks!

  6. Hello,

    I was wondering if it is possible to add the very basic BBcode like the bold, underline, quote and code. This will give the users the ability to organize our support ticket better and more clear.

    Best,
    Mansour

    1 vote
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  7. Any other server adding a username is the name you login to Wordpress and can be used over and over again, not with LiquidWeb!

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  8. We were asked to update our information in Account, however the time zone says Central and we are Eastern, which is not an option (today).

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  9. Should have a field for "contact me now" when setting up a server since may be using a generic corporate main line. the contact me now could be the number to contact for verification. Should also explain this.

    1 vote
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  10. "Current notification sounds like someone is tapping on a hot mic."

    Admin note:
    Idea was first submitted by user Chris in thread
    https://liquidweb.uservoice.com/forums/100399-general/suggestions/31451041-stop-and-roll-back-make-a-u-turn-before-too-late

    1 vote
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  11. Too many control panels for email, websites, dns, etc.

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  12. When in the Help Center, it is not clear how to get back to the Manage Interface. I suggest removing the OPEN MANAGE button and relink the HOME button to go back to the Manage Interface.

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  13. Not so much a NEW idea as a problem with the current auto-provisioning after a Joomla one-click CMS install.
    The issue is that the auto-provisioning fails.
    The auto-provisioning works when no CMS is chosen. We don't know if it works with other CMS one-click installs as we don't normally work with them.
    Joomla does not require any additional/special provisioning requirements, so if the auto=provisioning script works without a CMS installation, it should also work with a Joomla CMS installation, but it does not.
    I believe the issue may be an issue that there is something wrong with the auto-provisioning script…

    1 vote
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  14. It'd be great to have a server image for Debian 9 the latest version of Debian stable.

    1 vote
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  15. On the dashboard it has the following options when expanding a server:

        "Log into your server"   ... ... [Webhost Manager]
    

    When clicking on the Webhost Manager it provides a link to the IP address to access WHM. Accessing the server through the IP address always gives a security exception.

    My request is that you modify the link so that it sends you to "https://my.servername.com:2087/"

    1 vote
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  16. Hi, when setting up a new site, even after entering lots of info, if you click outside the box it exits and saves nothing...no alert confirmation or anything, just poof, info gone

    in this phase im typically clicking back and forth keeping records of a new site's passwords etc

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  17. I would think this would be a pretty standard feature for webmail. It was available via Webmail in cPanel, but with PBE you can't have conversation groupings within webmail. Meaning responses are all over the place in the inbox instead of together.

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  18. I have been using Liquid Web for years, in under multiple accounts. I just got off the phone with Nick Yonkers bc of an issue with all my sites in one account. I'll spare all the technical details but he was HANDS DOWN the BEST agent I have spoken to at your company. He took the time to explain to me what the issues were, and how I can further optimize my sites. He is an asset to your company and was a pleasure to speak with!

    1 vote
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  19. I recently moved a client to PBE. On cPanel hosting he had been using Rouncube as his primary mail client. Roundcube has an option to "Open" an attachment (to view) in addition to "Download". PBE webmail client only offers download, so he needs to download first, then open to view the attachment.

    So he moved to a "Premium" mail product & lost that important capability in webmail. Ouch.

    With the world using webmail more often I would think this is an important feature to include.

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  20. Cloud sites control panel is branded, then it is not possible to provide to our customers access to manage their resources. It would be great to have a white label panel for our customers then we can give access to them.

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