It would be nice to simply user access by allowing SMAL authentication, so we can integrate access to the various portals and our Azure Active Directory.

Enable the ability to be able to run a backup of staging environments in Managed WordPress, and restore if the changes you make kill the site.

It's much easier to show a support technician a problem than to describe it.
Adding a screen-sharing service would help Liquid Web solve more problems more quickly with a higher degree of success.

Please make a full page access available on mobile. Very often I’m away from my pc - for eg I cannot add a new IP address right now :( If we could click ‘show desktop version’ or all desktop options were available in responsive/ mobile version it would make our lives much easier. And like others, unblocking IP from mobile would be very helpful too. Thank you :)

DNS migrations would be a lot quicker if we could flip settings on my end while on the phone with a migrations tech. Migration specific issues could be solved a lot faster if the regular techs weren't relaying questions and answers back and forth over the phone. :-)

Allow the ability to upload custom images to the Private Cloud, or to mount images as media so that installation of other OS's is possible.

Storm backups seem to run at almost random times daily. Often we need to be able to have them run at the same time every night so we can plan around them. We would like like to be able to schedule storm backup run time instead of just having it run at some point within the 24 hour period.

It would be a great feature to be able to see the status of a current daily Storm backup in progress (i.e. running, scheduled).

"Tickets are sent from a no-reply @ salesforce address - eh???"

Admin Note:
>Idea originally submitted by user Ian in thread https://liquidweb.uservoice.com/forums/100399-general/suggestions/31451041-stop-and-roll-back-make-a-u-turn-before-too-late

possibility of upgrade from CentOS-7 to CentOS-8.

It would be a great process improvement in the Manage interface to have the Plesk link for Plesk Storm Images automatically log users in as discussed here (https://talk.plesk.com/threads/api-feature-request-method-to-auto-login-a-user.298105/) and documented here (https://support.plesk.com/hc/en-us/articles/213411289-How-to-create-Autologin-using-an-API-request-in-Plesk-)

This isn't an idea, it's a comment or a thought... I didn't appreciate the threatening note in my 1st of the month invoice telling me you'd suspend my account if not paid. I've been with you folks for MANY MANY years, I'm not late nor past due on anything... it was the first bill for the month. Your new unjustified threatening messages are a huge disappointment ... I have so many more words and comments but they'll be pointless if this is the direction in attitude that you're heading in. (sigh)

I feel the dashboard needs a new or a more modern look. I also use Fastcomet.com and have used some other VPS's and find a more modern design makes it easier to navigate. It's also a great selling point. Liquid Web's dashboard looks old.

Not being able to rename cloudsites is problematic from time to time. Would love the ability to rename something so i could keep a backup of oldsite when creating a new version, etc - without a lot of extra steps.

Support I have had through tickets has been really appalling recently, how about LW stops ignoring tickets ?

<b>Nice</b>