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One feature I would like to see is:

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  1. Canned Responses

    It would be great to have a Canned Responses feature in Premium Business Email's webmail interface. I've already had a client moving from cPanel/Roundcube and found that this feature is missing. Seems that wouldn't be a huge deal to implement.

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • White label control panel for cloud sites

      Cloud sites control panel is branded, then it is not possible to provide to our customers access to manage their resources. It would be great to have a white label panel for our customers then we can give access to them.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow scheduled Storm backups, twice weekly

        Allow scheduled Storm backups. Currently the only option is daily and so in order to get more than a week of backups I need 500Gb. If I do not get more than a week of duration then the backups will be overwritten too quickly and I do not need 8 consecutive days of backup. Why not also offer a twice weekly option? Then I could drop to 250Gb and 4 backups would span 2 weeks. Then I would have more restore options further back in time is a problem is discovered.

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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • WHM Link Change to https://my.serverName.com:2087

          On the dashboard it has the following options when expanding a server:
          "Log into your server" ... ... [Webhost Manager]
          When clicking on the Webhost Manager it provides a link to the IP address to access WHM. Accessing the server through the IP address always gives a security exception.

          My request is that you modify the link so that it sends you to "https://my.servername.com:2087/"

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Please make a full page access available on mobile.

            Please make a full page access available on mobile. Very often I’m away from my pc - for eg I cannot add a new IP address right now :( If we could click ‘show desktop version’ or all desktop options were available in responsive/ mobile version it would make our lives much easier. And like others, unblocking IP from mobile would be very helpful too. Thank you :)

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for this excellent suggestion. We agree that having a fully function mobile site is critical, especially as we continue to build and add more features to manage.liquidweb.com.

              I’m happy to say that we are deep in the planning stages of revamping the entire manage.liquidweb.com interface which will include expanding the mobile options to include all features.

              I will keep you updated with our progress in this area.

            • make billing statement available in Mobile version

              A email receipt arrives. I "Click" here to see invoice. Mobile version of site loads. However account shows no invoices. It simply shows that I have no balance due.

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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Plugin updates that really make sure that a site is not broken before leaving the updated plugin in place.

                The plugin update process does not accurately detect when a site is broken because of an update. As a result I have disabled plugin updates on all sites running ecommerce.

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Always Keep CC Accounts in ticket Response

                  most of the companies use mail alias to handle tickets as a team. I want to recommend that please set your ticket system to response all emails in loops such as CC emails. Thank You!

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for this suggestion. We agree, this is currently missing from our system. The development team is currently working to implement this functionality.

                    I will keep you updated as this project moves forwards.

                  • cloud sites pricing tier

                    Provide the Cloud sites pricing tier to choose by the Customers as per their need and requirements, so there is no need to switch to VPS hosting. Also consider downgrade and upgrade of tiers are available.

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow attachments to be "viewed" in PBE webmail

                      I recently moved a client to PBE. On cPanel hosting he had been using Rouncube as his primary mail client. Roundcube has an option to "Open" an attachment (to view) in addition to "Download". PBE webmail client only offers download, so he needs to download first, then open to view the attachment.

                      So he moved to a "Premium" mail product & lost that important capability in webmail. Ouch.

                      With the world using webmail more often I would think this is an important feature to include.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Feedback on Tech Support

                        I have been using Liquid Web for years, in under multiple accounts. I just got off the phone with Nick Yonkers bc of an issue with all my sites in one account. I'll spare all the technical details but he was HANDS DOWN the BEST agent I have spoken to at your company. He took the time to explain to me what the issues were, and how I can further optimize my sites. He is an asset to your company and was a pleasure to speak with!

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • warn before discarding info during site creation

                          Hi, when setting up a new site, even after entering lots of info, if you click outside the box it exits and saves nothing...no alert confirmation or anything, just poof, info gone

                          in this phase im typically clicking back and forth keeping records of a new site's passwords etc

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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Pay account via mobile optimized site

                              It would be nice to be able to pay my account via mobile optimized site. As it is, I have to log into the desktop version. Not hard to do but it would be great if I didn't have to!

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Contact Me Now Number

                                Should have a field for "contact me now" when setting up a server since may be using a generic corporate main line. the contact me now could be the number to contact for verification. Should also explain this.

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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Joomla DNS auto-provisioning

                                  Not so much a NEW idea as a problem with the current auto-provisioning after a Joomla one-click CMS install.
                                  The issue is that the auto-provisioning fails.
                                  The auto-provisioning works when no CMS is chosen. We don't know if it works with other CMS one-click installs as we don't normally work with them.
                                  Joomla does not require any additional/special provisioning requirements, so if the auto=provisioning script works without a CMS installation, it should also work with a Joomla CMS installation, but it does not.
                                  I believe the issue may be an issue that there is something wrong with the auto-provisioning script…

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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow authenticated users to create tickets

                                    Looks like you can only create a ticket with the account owner as the contact. It would be helpful if you could add a reply to an authenticated user so that webmasters can get responses back from support.

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Restyle manage.liquidweb.com to match new site and help portal

                                      Updates to liquidweb.com and help.liquidweb.com have not been mirrored on manage.liquidweb.com. The mixed branding feels clumsy.

                                      Admin Note:
                                      Idea originally submitted by user Chris in thread https://liquidweb.uservoice.com/forums/100399-general/suggestions/31451041-stop-and-roll-back-make-a-u-turn-before-too-late

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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