When buying an SSL certificate the interface has a checkbox for auto-renewing your certificate. However, this does not work in practice with CloudSites. Instead there is still a manual process to update the cert. This should be fully automated.

SSL is becoming more an more important, we offer our customers white labelled email address with their domain name such as webmail.domain.com

Clients are asking for SSL to be enabled on their webmail

Just found out that we cannot enforce SSL on white labelled webmail addresses hosted with Liquid web and only way is to give the clients a https://webmail.liquidweb.services URL

This defeats the purpose of white labeling

Can this be looked into and implemented soon please

VPS users who are not account owners but have access to the Manage.LiquidWeb.Com interface should also be able to unblock IP addresses as needed.

Just experienced this issue and it was determined that as an interace user I didn't have this capability. This very useful tool should be available to all users that can access the manage server website.

Allow scheduled Storm backups. Currently the only option is daily and so in order to get more than a week of backups I need 500Gb. If I do not get more than a week of duration then the backups will be overwritten too quickly and I do not need 8 consecutive days of backup. Why not also offer a twice weekly option? Then I could drop to 250Gb and 4 backups would span 2 weeks. Then I would have more restore options further back in time is a problem is discovered.

The most common request I get when on the road is to unblock an IP address. This should be on the mobile versions of the LiquidWeb Manage page. Currently, I have to flick back to the full site which is not mobile responsive and is cumbersome.

It would be nice to simply user access by allowing SMAL authentication, so we can integrate access to the various portals and our Azure Active Directory.

Enable the ability to be able to run a backup of staging environments in Managed WordPress, and restore if the changes you make kill the site.

There is no way to check the progress of server Resizing.. My suggestion is, there should be a way to check the progress of Resizing.

DNS migrations would be a lot quicker if we could flip settings on my end while on the phone with a migrations tech. Migration specific issues could be solved a lot faster if the regular techs weren't relaying questions and answers back and forth over the phone. :-)

The #1 thing I do inside the Managed Wordpress dashboard on a regular basis is initiate a backup of each of my sites. I would love to see a "backup" shortcut link on the main "my sites" screen under each site profile/preview, so that i don't have to click into the site > click backups > click to initiate backup, each time for every site. small incremental time savers like this would really add up.

Ever since moving from WiredTree to LW I have been late with payments and even suspended as I received no warning messages.
The only option is to add a Credit Card, which I prefer not to (and many people might not even have it).

With WiredTree, we could just add a PayPal subscription and forget about it, I cannot see why this is not added as an option, while regular PayPal payments are accepted?

I would love an automated feature to push a staging site to the live site (production site). It's one click to copy a live site to staging inside Managed Wordpress, but it's a headache to then get the staging site back to live.

I know the WP Merge plugin is a better fit for many sites, especially those that use Woo Commerce or that are being actively updated. But still, it would be nice if something like the WP Merge process was baked into the Managed Wordpress interface.

When I log into LiquidWeb and look at my managed WordPress site information, I would like it to include the amount of storag space I've used.

Allow us to use a different credit card for each server. Currently, I have around 5 accounts with you between Storm and LiquidWeb, and managing them is a pain, having to login to each account separately.

Having the ability to debug PHP code is very important for developers who need hosting. You do not market to developers (or you do not know how to.) They need to know that they can use VS Code (for example) on their desktops and connect remotely to their webserver. A port is needed for this but you do not support. Developers will silently move on to a different hosting plan and you will never know that you are losing their business so here is a hint from the development community... Fix it and gain business from developers!

In Cloudsites, I sometimes have an end client that wants access to their own zone records. Usually it's an IT person who needs to add a record for a subdomain or routing through Barracuda spam filters, etc. Right now a client's access to the control panel is quite limited, and it doesn't give them access to their own zone records.

At present history tab on private parent server information shows a blank page. We want to see overall history of our private parent server. Currently there is no way to get that information. We can only see history details of individual child instances on private parent server.
I request this feature because I have been thru series of hardware issues on private parent servers couple of times and there was no way to tell number of times private parent was down in past. This is a must have information for all private parent servers.