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One feature I would like to see is:

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209 results found

  1. Search past tickets

    I would like to be able to search across all of my past tickets. For example I could search for the word
    backup
    and get a list of tickets that include that word.

    1 vote
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  2. The directions for setting up cloudflare accounts are very cryptic and you should check the wording on those screens to make it better. it

    1 vote
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  3. Email Filter - Global Filtering on domain level

    A feature is badly needed to add Global Filtering on domain level.

    You can just imagine that one filter which is common across domain,
    we need to type in and set it all separate on each and every email individually.

    This feature is so important as even this is available on cPanel emails as well
    and is really very much expected to be inclusive in PBE.

    Otherwise it wastes a lot of hours to set on each and every individual email setting.

    For example, we need
    all emails coming from
    @abcxyz.com
    to be diverted

    and for example,
    all emails having…

    1 vote
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  4. Key Words FIlter

    The feature is
    either to forward
    or to delete upon detection of a keyword(s)
    but not combined.

    That is, what we want is that incoming email is to be forwarded AND deleted

    This feature is already in cPanel emails
    but surprisingly so called premium business email this feature is lacking.

    Quite many features that are already in cPanel are not in PBE.
    Is it possible that you may also list down the reasons
    that your customers are opting for PBE
    instead of cPanel email system,
    BESIDE the reason of separate disk space for PBE
    ???

    1 vote
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  5. Improve web security

    Follow OWASP standards and Mozilla Observatory security recommendations by implementing the follow edits to the Apache/Nginx web server config
    1. HSTS header
    2. X-Content-Type-Options header
    3. X-Frame-Options (XFO) header
    4. X-XSS-Protection header
    5. Content Security Policy (CSP) and CORS policy

    1 vote
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  6. Scheduled Reports for PCI Scans

    I'd like to be able to receive a scheduled report each quarter after the PCI Scans are run. I am paying for this service and unless I ask for the report I never see it.

    1 vote
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  7. Horrible interface, functionality and design

    LiquidWeb has HORRIBLE interface, and functionality! Lacking instructions. It is in beta stage?

    1 vote
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  8. I want to thank Liquid Web

    I have been with Liquid Web for 10 years, this week my server had a serious phishing attack that got to the root of the server, Liquid Web stopped the attack, secured the server, rebuilt another server, kept everything safe and secured all the websites, scariest thing i have been through. Liquid Web I will never be able to thank you enough, thank you for the advise also to upgrade several security features to make this type of attack much harder should it happen again. Thank you 10 out of 10 your service is of the highest standard.

    1 vote
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  9. ticket responses should include the original and previous message threads.

    Ticket Responses should include the original and previous message threads.

    Whenever I receive a reply from Liquid Web support they never include the original ticket information or any of the previous replies.

    I find this very annoying

    1 vote
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  10. Don't send Resolution Notification on Ticket for unresolved tickets

    I got an email due to an upcoming SSL Certificate expiration. Before I could do anything a few days later I got an email with the subject
    Resolution Notification on Ticket#nnnnn
    That said the ticket was resolved. I thought "Great! Those LW support people are taking care of me".
    But no, the issue was unresolved and nothing had been done. The ticket was being closed automatically. My site when down when the certificate expired.
    Please change the subject to say "Unresolved but closed due to inactivity". Or at least "Closed due to inactivity".

    1 vote
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  11. Provide support via popular messaging platforms such as telegram/viber/signal/WhatsApp

    A request made on behalf of a LiquidWeb customer:

    Provide support via popular messaging platforms such as telegram/viber/signal/WhatsApp.

    1 vote
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  12. Return forwarding and autoresponder to MAIL management

    Forwarding and autoresponder option was removed from Mail management. This is a functionality breaking action, and I am very unhappy with that. I have disabled webmail (where I need to go to set that up) for security reasons. It makes some actions impossible, because I have hundreds of mail accounts that I can not and will not manually check.

    Please put the functionality back.

    Also, this feedback option required me to create new account, LW login didn't work.

    1 vote
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  13. Stop Credit Card Information Being Kept LONG After Account Has Been Cancelled

    Having received an email to replace an expired credit card more than 4 years after account was cancelled should never be allowed. When it was confirmed that the account had been cancelled there was no indication that Liquid Web would keep the credit card information that was on hand. That Liquid Web maintains credit card information after an account has been cancelled is unacceptable. Credit card information must be purged upon cancellation of an account.

    1 vote
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  14. pbe

    PBE works very well, but...... We need to be able to track delivery events of emails (incoming or outgoing), There MUST be an option to get email delivery logs, as administrators, we are tied-hands when there are email delivery problems.

    1 vote
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  15. Core Managed UbuntuDefault SSH User Issue.

    https://waypoint.liquidweb.com/display/LINUX/Ubuntu+Core+Managed#UbuntuCoreManaged-SSHingIn

    Right at the top of this wiki, it shows how you have to add "AllowUsers root" to the sshdconfig for core managed ubuntu servers. In ticket 12501940, we ran into this issue, where we couldn't ssh in, because neither root nor the lwadmin user was added to the sshdconfig. We need to set "AllowUsers root" at least within our Core Managed Ubuntu kicks, so that when the server comes online, we can actually get to the thing over ssh.

    1 vote
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  16. you guys should improve a bit about debian 9

    1 vote
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  17. TD Ameritrade Secure Login

    TD Ameritrade places a strong emphasis on safeguarding your data. Utilizing the TD Ameritrade Secure Login » ensures that your account is protected against unauthorized access. This commitment to security allows you to focus on what matters most – serving your clients – without the worry of compromising sensitive information.

    https://www.finsadvisory.com/

    1 vote
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  18. hello

    wassup homies

    1 vote
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  19. WORST Service ever!

    I do not understand the point of having a ticketing system when we have to contact on Live chat to look into the ticket. For the last 3 days I am begging them to check the server, one by one all of my sites are getting infected and nobody cares. I have SS+ security and 2 days ago they sold me Imunify360 too but still its of no use.

    Reps on chat tell you that they have generated a ticket or updated a note in the ticket but nothing happens.

    WORST Service and it has no value for money! They…

    1 vote
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  20. Martial Arts Studio Software

    JIBASoft's OnMat martial arts studio software & Dojo business management software helps you in running your school hassle-free, it is simple to use. Contact us now! https://jibasoft.com/

    1 vote
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