212 results found
-
Non Cpanel Local Backups and Object Storage Backup
We need to be able to backup without cPanel and also need a way to backup your object storage.
1 vote -
Plugin updates that really make sure that a site is not broken before leaving the updated plugin in place.
The plugin update process does not accurately detect when a site is broken because of an update. As a result I have disabled plugin updates on all sites running ecommerce.
1 vote -
Sub Accounts for domains
Create sub accounts for domains, to allow third party access to DNS settings for a specific domain only.
1 vote -
Email PDF of the statement when auto payments are completed
Pretty simple. Instead of making me log in to reconcile receipts, just send me an email with an attached PDF of the invoice or statement.
1 vote -
1 vote
-
Top 5 History entries should fade to grey after 30 days - easier to notice new entries!
On the Overview page of the control panel under cloud servers (and the Dashboard) there is a widget that always shows the last 5 historical log messages. If the color of these entries would fade to grey after a set period of time (ie 30 days) then it would be much easier to recognize at a glance if new messages are displayed. Thus saving time re-reading old news repeatedly.
1 vote -
Cloud Flrewall: Custom Configuration Functionality
Networking => Cloud Firewall ... excellent feature.
We can create a custom firewall configuration. We can edit a custom firewall configuration. Excellent stuff.
Unfortunately, we cannot:
(1) remove an existing custom firewall configuration;
(2) edit the name of a custom firewall configuration;
(3) create a new custom firewall configuration based on an existing configuration.Not only can we not do it ourselves ... but apparently, no member of the Liquid Web Support team can do it either.
Please provide us with the ability to do these simple taks within the cloud firewall configuration area in the account dashboard.
Thanks.
1 vote -
Email notifications for usage alerts
Allow email notifications for hitting warning and critical allotments for bandwidth, compute cycles and disk space. Currently it is not very user friendly and difficult to keep track of which can cause hundreds of dollars a month in overage charges.
1 vote -
nginx 404 handler
Treat PHP 404's the same as other 404's.
For some strange reason, LiquidWeb has configured Nginx to treat these types of 404 differently. That means that if someone goes to your LW WordPress hosted site and requests 'doesnotexist.php' the error message is a plain boring 404 page with "file not found" but if someone requests 'doesnotexist' it shows the theme's custom 404 page that looks nice.
1 vote -
Support through tickets has been really appaling recently, how about LW stops ignoring tickets
Support I have had through tickets has been really appalling recently, how about LW stops ignoring tickets ?
1 vote -
Set up email to stay on current user timezone automatically
In the UK we have GMT in winter and BST in summer (British Summer Time). This is GMT+1.
If mail apps can manage this change, why can't webmail? Currently this is a manual setting.
Generate a time zone for UK users that makes this change automatically for them - this is customer service.
The go down the list of duplicates as this is so confusing - this alone is all the same setting...
ETC/GMT, ETC/Europe, Europe/London, GMT, GMT+0, GMT-0, GMT0, Greenwich, GBthen replicate this across al other areas that change time throughout the year.
This should be addressed as…
1 vote -
BEST CUSTOMER SUPPORT - NICK YUNKER
Just talked to Nick Yunker who helped me sort out all my CPanel issues. Really knowledgeable guy, this is the best customer support I ever had! The phone call was really long but he was very patient and took the time to explain me everything and answer every question I had.
I will stay with Liquid Web in the future thanks to Nick.Thank you sir!
1 vote -
Access webmail account from Email Control Panel
We are a franchise company and we own the data within the email account and the email accounts themselves, as part of the agreement. We need to have access into the accounts, at the admin level, and are migrating in from a situation that had that. We would like to speak to someone about that functionality. We do have legal documentational proof that we own the accounts and the materials within.
1 vote -
Please add the ability to create users in the Managed WordPress console that only have access to specific web properties.
As it states, please add the ability to create users in the Managed WordPress console that only have access to specific web properties. This way I can give clients access to the WordPress console and they only have access to their web property(ies) and not other client properties.
1 vote -
https://help.liquidweb.com/s/contactsupport does not load for me in Firefox. I can load and login with manage.liquidweb.com only
I have tried loading FF with addons disabled, some and no content blocking options still no luck.
1 vote -
Astra Pro not included in Manage woocommerce hosting.
24hrs after signing up for manage wordpress/woocommerce hosting i login to find that i dont have a licence to astra pro. I open up live chat and am told someone will email me an onboard welcome email (cant tell me when). Why hasn't this been sent within 24hrs from sign up.?
1 vote -
Add function Unlock IP on Standard User Hosting
Dear LiquidWeb Feedback,
I have been using VPS service and would like to have function Unlock IP on dashboard for standard user. for the meantime this function only existed on owner account.
Thanks & Best Regards,
Kien.T.Nguyen1 vote -
In the manage portal Graphical Statistics need a pointer on the graph to show the values like in the stock market graph shows up
In the manage portal Graphical Statistics you have various graphs. So, how can we find out at what time which process spiked up? For example see this screenshot https://www.screencast.com/t/4iZHlIChgSo
Can you improve the manage portal to have the pointer on the graphs which should show the time and process which spiked up? This will add more AI to the system I guess ??
1 vote -
Having issues logging in with iPad to manage.liquidweb.com
Having issues with Chrome and Safari not being able to login to manage.liquidweb.com via LTE connection on newest iPad
1 vote -
Shout Out To Erika In Billing
I wasn't sure where to post some feedback on a person...Just got off the phone with Erika in Billing. She was SO nice and positive. I've been wanting to get to your Sales and the phone kept ringing and ringing and for some reason it rolled over to your Billing Department.
The first time it happened she was very apologetic and said that Sales was tied up at the moment and they would call me back within 30 minutes. I wasn't too patient so I called back again later and even though I was certain I pressed the button for…
1 vote
- Don't see your idea?