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  1. I have tried loading FF with addons disabled, some and no content blocking options still no luck.

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  2. 24hrs after signing up for manage wordpress/woocommerce hosting i login to find that i dont have a licence to astra pro. I open up live chat and am told someone will email me an onboard welcome email (cant tell me when). Why hasn't this been sent within 24hrs from sign up.?

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  3. Dear LiquidWeb Feedback,

    I have been using VPS service and would like to have function Unlock IP on dashboard for standard user. for the meantime this function only existed on owner account.

    Thanks & Best Regards,
    Kien.T.Nguyen

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  4. In the manage portal Graphical Statistics you have various graphs. So, how can we find out at what time which process spiked up? For example see this screenshot https://www.screencast.com/t/4iZHlIChgSo

    Can you improve the manage portal to have the pointer on the graphs which should show the time and process which spiked up? This will add more AI to the system I guess ??

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  5. Having issues with Chrome and Safari not being able to login to manage.liquidweb.com via LTE connection on newest iPad

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  6. I wasn't sure where to post some feedback on a person...Just got off the phone with Erika in Billing. She was SO nice and positive. I've been wanting to get to your Sales and the phone kept ringing and ringing and for some reason it rolled over to your Billing Department.

    The first time it happened she was very apologetic and said that Sales was tied up at the moment and they would call me back within 30 minutes. I wasn't too patient so I called back again later and even though I was certain I pressed the button for…

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  7. Invoice #123456 (unpaid)
    Invoice Date: August 15, 2019
    Due by: August 14, 2019 <==== Due before it is issued.
    Service Dates: 08/15/19 - 09/15/19

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  8. Dear Team
    About Cloudsite is best service in WebHosting World, but you failed to create easy migration to Cloudsites, i feel about very much. sorry to say

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  9. I need to know when LW will be unavailable for my site(s) where I can process it electronically without admin interaction

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  10. Please provide better ways to access our email through manage.liquidweb.com (mobile version)

    it does not show any way to access our email control panel when using mobile.

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  11. On my Managed WordPress server, most of my sites have their DNS hosted at Cloudflare, and Cloudflare is enabled. Twice in the past 2 weeks I had to pause Cloudflare to troubleshoot an issue, only to find that the Let's Encrypt certificate did not auto-renew because the A record for the site was pointing to CloudFlare and not the Managed WordPress server.

    It would be extremely useful to allow me to initiate the renewal of the SSL certificate from the Managed WordPress console, rather than have to call support.

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  12. First-notice invoices are not past due. Within 5 minutes of receiving my invoice, I pay it online. However, when I log in I see a big red notification that I am past due, it practically gives me a heart attack until I realize that you do this to me every single month. My account is in good standing, I just received the invoice, and so please do not tell me my account is in arrears or "past due". Adjusting what you classify as "past due" would bring a little more peace of mind, make my monthly account interactions more pleasant,…

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  13. I have been with LW since April and you guys are outstanding. I have rented servers or had CoLo's for 13 years. Your products are great, support is great and the migration was superb. Every time I moved a box or changed providers I would cringe at the thought. Days of crossing "t's" and dotting "i's" and always missing something. Just want to say thanks and please keep up the good work.

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  14. please give way to disable all email boxes on a domain at one time at
    Manage Administrators > Manage > Block All Emails id

    at this time Block Access - is only control panel block - its not useful. bcoz client pay when i block emails not CP.
    at this time i have to block all emails & cp too. i have to do both blocking at different different place. its time taking operation. please give short cut under manage button.

    Thank you.

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  15. We have a developer who is continually getting kicked out for whatever reason, because she has a dynamic IP here IP is constantly getting blocked, then we have to go in and manually unblock it. You guys have created a very good feature where you can go into account management and give a special user certain privileges, but unfortunately, not one of those privileges is called "Unblock IP", which is exactly what we need. Can you please implement that?

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  16. Please give us time to pay our invoices. The issue date is the due date. After that, the invoice is considered past due and you shut down our website. Our invoice was paid within 5 days. We've never seen business practices such as this.

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  17. Please implement the system that will send chat transcript automatically to our registered email ID after chat closed. Also it will be very good if there an archive all chat history in our profile.

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  18. 1 vote
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  19. Change name format of log files from "accesslogMM-DD-YYYY.zip" to "accesslogYYYY-MM-DD.zip" This change would mean that sorting by file name would also sort the files by date.

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  20. Would it be possible to have the Server the ability to resume an interrupted upload? Vimeo uses tus to do so.

    "The tus-php Server supports concatenation extension and is capable of concatenating multiple uploads into a single one enabling clients to perform parallel uploads and to upload non-contiguous chunks."

    and here https://uppy.io/docs/tus/

    and

    TusPHP for server side
        We used php library, but actually you can use other server side implementations like node.js, Go or others
    tus-js-client for client side
        TusPHP already has a php client, but I think we all would agree to use the javascript implementations for the client
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