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  1. First off, my login is never saved, so every time I want to log in, I need to start from scratch.
    So, I click login, and it leads me to a new page, which is already ONE step.
    Then, I have 2 options "manage my account", or "continue browsing". Continue browsing to what? Oh, yeah, maybe I just want to buy something, right.

    Well, this is better because until a couple of months ago, you would go to liquidweb.com the main page, and instead of going to the normal main page, you would go to the sales page, where there…

    1 vote
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  2. In the new portal I click on "CloudSites portal".
    Opens a warning window with two options.
    The option "Continue to manage" doesn't do anything.

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  3. For over a year now, when viewing Usage by Site stats for an account, it no longer shows the individual site's sizes. It only shows the three columns of db, SQL and bandwidth and not the size. The only size information that is provided is at the account level.
    This is a BIG problem when a client/account has more than one site. Especially when one of the sites has an issue.
    It appears that even you guys aren't aware of this change or issue, as when we chat with tech support, they all seem ti think that you can still…

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  4. Hey all. Lately, I have been having some issues connecting to chat. I have resorted to either clearing cache or using another browser.

    Just letting you know. Previously I never had this issue.

    In other news System Admin Dayne Larsen has epically helped me on multiple occasions and goes above and beyond every time. Give that man a raise please. :)

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  5. Create a place for your clients/customers to send in Feedback after the excellent service provided by your Staff! Please see my "header" message. If you have any questions, feel free to contact me.

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  6. Get a better phone system. Called twice and the audio was complete gibberish. Tried chat logged in hit chat which then tells me to login. Your support which used to be the best in the industry has turned to complete crap. Fix it

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  7. Hello Team,

    This is Gabriel Nikhil Bhasker, from Bangalore, India. I can help out with certain aspects of Cloud Infrastructure and Sales.

    Below are specific information that are jotted down :

    Here to propose specifications and design for the Parallel Cloud :
    
        1. Parallel Cloud targets customer acquisition in non Information Technology or non Cloud industries.
    
        2. Increasing the Market Place, catering different and niche sectors, where Cloud services can be imposed.
    
        3. It’s not a chance but broadening the horizon and creating the base.
    
        Please go through the Presentation for more details :
    

    Thank You,

    Gabriel Nikhil,
    Email ID…

    1 vote
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  8. often i make a change to a site like a major update or plugin. I run a backup first. it would be nice to be able to make a note under the backup on that page to note why i made the backup, etc. so if i need to restore later, I will know which backup I should use to restore.

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  9. WHAT LENOX JASPER, LENOX JOSH DID FOR ME I NEED MORE OF

    1) I NEED THEM!~YOU TO FACILITATE DEVELOPERS LOADING SITES TO

    THE SERVER SPACE WE HAVE WITH YOU !

    2) I NEED ALL THE DOMAINS I HAVE TRANSFERRED TO LIQUID WEB

    BECAUSE OF THAT REAL DOWN TO EARTH AWESOME SERVICE
    (REAL HELP) I HAVE RECEIVED FROM JASPER, JOSH & SOME OTHER

    DUDE IN BETWEEN
    3) PLEASE CREATE A PLAN OR BILLING SYSTEM THAT I MAY HAVE THESE

    SERVICES COVERED BY YOUR QUALITY TECHS AS SOON AS POSSIBLE

    4) SHOOT, WHILE YOUR AT IT MANAGE OUR EMAIL ACCOUNT LOL

    PAUL…

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  10. what causes the issue:
    1. creating new client
    2. copy/pasted phone number from my contacts app (Mac Contacts). Pasted this (number obfuscated): (xxx) xxx-xxx
    3. this resulted in validation error. I then tried editing the entry to remove the parenthesis, space, and dash. I tried formatting with only dashes, etc. but no matter what everything resulted in generic validation error

    Resolution:
    I fixed the issue by manually typing in the entire phone number rather than pasting it. I’m guessing some sort of hidden character or unicode incompatibility must have occurred when pasting.

    My suggestion:
    1. at least provide more information…

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  11. 1 vote
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  12. I would like to be able to search across all of my past tickets. For example I could search for the word
    backup
    and get a list of tickets that include that word.

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  13. 1 vote
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  14. A feature is badly needed to add Global Filtering on domain level.

    You can just imagine that one filter which is common across domain,
    we need to type in and set it all separate on each and every email individually.

    This feature is so important as even this is available on cPanel emails as well
    and is really very much expected to be inclusive in PBE.

    Otherwise it wastes a lot of hours to set on each and every individual email setting.

    For example, we need
    all emails coming from
    @abcxyz.com
    to be diverted

    and for example,
    all emails having…

    1 vote
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  15. The feature is
    either to forward
    or to delete upon detection of a keyword(s)
    but not combined.

    That is, what we want is that incoming email is to be forwarded AND deleted

    This feature is already in cPanel emails
    but surprisingly so called premium business email this feature is lacking.

    Quite many features that are already in cPanel are not in PBE.
    Is it possible that you may also list down the reasons
    that your customers are opting for PBE
    instead of cPanel email system,
    BESIDE the reason of separate disk space for PBE
    ???

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  16. Follow OWASP standards and Mozilla Observatory security recommendations by implementing the follow edits to the Apache/Nginx web server config
    1. HSTS header
    2. X-Content-Type-Options header
    3. X-Frame-Options (XFO) header
    4. X-XSS-Protection header
    5. Content Security Policy (CSP) and CORS policy

    1 vote
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  17. I'd like to be able to receive a scheduled report each quarter after the PCI Scans are run. I am paying for this service and unless I ask for the report I never see it.

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  18. LiquidWeb has HORRIBLE interface, and functionality! Lacking instructions. It is in beta stage?

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  19. I have been with Liquid Web for 10 years, this week my server had a serious phishing attack that got to the root of the server, Liquid Web stopped the attack, secured the server, rebuilt another server, kept everything safe and secured all the websites, scariest thing i have been through. Liquid Web I will never be able to thank you enough, thank you for the advise also to upgrade several security features to make this type of attack much harder should it happen again. Thank you 10 out of 10 your service is of the highest standard.

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  20. Ticket Responses should include the original and previous message threads.

    Whenever I receive a reply from Liquid Web support they never include the original ticket information or any of the previous replies.

    I find this very annoying

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