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  1. Email or Text alerts when sites go down on MWP hosting: I recently had a site go down for what was "supposed" to have been a PHP error caused by a plugin. The entire site instance was down and the tech had to "restart services" in order to bring the site back up. Since the MWP hosting doesn't currently send out warnings and the Manage interface showed the server to be up, running and healthy I had no idea where to start and since this isn't a WHM/CPanel environment I don't have access to the tools to restart services I…

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  2. We do all our certificates using Let's Encrypt now, which is important because we run a lot of sites and can generate them on demand when they are needed. But because of that, our load balancer cannot do anything more than basic round robin routing as it cannot decode the requests (our sites are full time SSL now).

    So to support more powerful routing, we would like the load balancer to support importing certificates we generate using Let's Encrypt, perhaps some kind of API call we can call over to when the certificates are generated to install them on the…

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  3. 1 vote
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  4. Please remove my email from your mailing kist

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  5. I'd like to see the ability to setup managed WordPress plans based on Bedrock - https://roots.io/bedrock/

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  6. It's really annoying when i create a new account with a serve and choose my hostname and then Liquid Web changes that hostname by prepending cloudvpsserver. I then have to create a ticket to get the hostname changed back to what I want it to be.

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  7. <b>Nice</b>

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  8. Thank you, the team of the company, Liquid Web, for your continuous cooperation with us, especially the technical support team that provides continuous services to maintain the level of work progress. I also offer thanks and appreciation to Engineer Angela Parks and Engineer Justin for their cooperation with us .... Mohamed Al-Wasq co.

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  9. First off, my login is never saved, so every time I want to log in, I need to start from scratch.
    So, I click login, and it leads me to a new page, which is already ONE step.
    Then, I have 2 options "manage my account", or "continue browsing". Continue browsing to what? Oh, yeah, maybe I just want to buy something, right.

    Well, this is better because until a couple of months ago, you would go to liquidweb.com the main page, and instead of going to the normal main page, you would go to the sales page, where there…

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  10. In the new portal I click on "CloudSites portal".
    Opens a warning window with two options.
    The option "Continue to manage" doesn't do anything.

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  11. For over a year now, when viewing Usage by Site stats for an account, it no longer shows the individual site's sizes. It only shows the three columns of db, SQL and bandwidth and not the size. The only size information that is provided is at the account level.
    This is a BIG problem when a client/account has more than one site. Especially when one of the sites has an issue.
    It appears that even you guys aren't aware of this change or issue, as when we chat with tech support, they all seem ti think that you can still…

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  12. Hey all. Lately, I have been having some issues connecting to chat. I have resorted to either clearing cache or using another browser.

    Just letting you know. Previously I never had this issue.

    In other news System Admin Dayne Larsen has epically helped me on multiple occasions and goes above and beyond every time. Give that man a raise please. :)

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  13. Create a place for your clients/customers to send in Feedback after the excellent service provided by your Staff! Please see my "header" message. If you have any questions, feel free to contact me.

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  14. Get a better phone system. Called twice and the audio was complete gibberish. Tried chat logged in hit chat which then tells me to login. Your support which used to be the best in the industry has turned to complete crap. Fix it

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  15. Hello Team,

    This is Gabriel Nikhil Bhasker, from Bangalore, India. I can help out with certain aspects of Cloud Infrastructure and Sales.

    Below are specific information that are jotted down :

    Here to propose specifications and design for the Parallel Cloud :
    
        1. Parallel Cloud targets customer acquisition in non Information Technology or non Cloud industries.
    
        2. Increasing the Market Place, catering different and niche sectors, where Cloud services can be imposed.
    
        3. It’s not a chance but broadening the horizon and creating the base.
    
        Please go through the Presentation for more details :
    

    Thank You,

    Gabriel Nikhil,
    Email ID…

    1 vote
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  16. often i make a change to a site like a major update or plugin. I run a backup first. it would be nice to be able to make a note under the backup on that page to note why i made the backup, etc. so if i need to restore later, I will know which backup I should use to restore.

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  17. WHAT LENOX JASPER, LENOX JOSH DID FOR ME I NEED MORE OF

    1) I NEED THEM!~YOU TO FACILITATE DEVELOPERS LOADING SITES TO

    THE SERVER SPACE WE HAVE WITH YOU !

    2) I NEED ALL THE DOMAINS I HAVE TRANSFERRED TO LIQUID WEB

    BECAUSE OF THAT REAL DOWN TO EARTH AWESOME SERVICE
    (REAL HELP) I HAVE RECEIVED FROM JASPER, JOSH & SOME OTHER

    DUDE IN BETWEEN
    3) PLEASE CREATE A PLAN OR BILLING SYSTEM THAT I MAY HAVE THESE

    SERVICES COVERED BY YOUR QUALITY TECHS AS SOON AS POSSIBLE

    4) SHOOT, WHILE YOUR AT IT MANAGE OUR EMAIL ACCOUNT LOL

    PAUL…

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  18. what causes the issue:
    1. creating new client
    2. copy/pasted phone number from my contacts app (Mac Contacts). Pasted this (number obfuscated): (xxx) xxx-xxx
    3. this resulted in validation error. I then tried editing the entry to remove the parenthesis, space, and dash. I tried formatting with only dashes, etc. but no matter what everything resulted in generic validation error

    Resolution:
    I fixed the issue by manually typing in the entire phone number rather than pasting it. I’m guessing some sort of hidden character or unicode incompatibility must have occurred when pasting.

    My suggestion:
    1. at least provide more information…

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  19. 1 vote
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  20. I would like to be able to search across all of my past tickets. For example I could search for the word
    backup
    and get a list of tickets that include that word.

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