We are working on improving the new HelpCenter to address these issues now. Stay tuned for updates to the system.
The Open Manage redirect has now been corrected.
An error occurred while saving the commentAnonymous commented
I am disappointed to see the negative comments about customer support. Man, I have ALWAYS had a great experience with customer support and tech support.
In regards to the new support system, I am also not a fan. One nuance that seems to be overlooked is that in the new support interface, you cannot delete a DNS domain entry - ?? Why is that? See the screen grab please.