TECH SUPPORT IS WORST IN THE INDUSTRY
They don;t know anything. I've been on multiple chat's with different techs and they don't know the difference between Wordpress frontend and wordpress backend.
I'm currently on a chat 'arguing' with the most recent tech. He's insisting he's fixed my issue and he's logged into the WP-admin panel (backend).
Attached is his screenshot to "prove it."
As you can see. It's the front end of the website.
mark
shared this idea
It appears that the support issue outlined here has been corrected in ticket itself. Thank you for providing this feedback.
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Admin[Deleted User]
(Admin, Liquid Web)
commented
Mark,
I'm sorry you're having a difficult time getting assistance. I know how frustrating that can be, so I've asked one of our Support Supervisors to look into your account and give you a call so we can sort this out.
Thank you for being patient with us; we're going to get this sorted out for you.
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mark
commented
He's now telling me that my THEME determines what the backend looks like. ARE YOU KIDDING ME?