An error occurred while saving the commentJeff Robertson commented
I read the OP comment and honestly thought I wrote it. Apparently I didn't, but I'm in the exact same situation.
It's clear LiquidWeb has no intention of promoting or improving Cloud Sites. Rackspace didn't enhance the platform for years and then sold it off. Why LW bought it just to sit on it, I don't know. We have been slowly moving sites to other providers for some time simply due to the lack of modern features like Let's Encrypt (and backup, and staging sites, etc.)
My advice to LiquidWeb is either do the bare minimum to make CloudSites a competitive product, or tell customers you're not going to do that and give them a migration path to some other LW product.
I'm not even sure why I'm spending my time posting this, other than out of loyalty to a product we've used for 12+ years. We have already moved on, and as soon as we can shut down or migrate the last four sites, we'll be gone.