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23 search results

(thinking…)
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  1. Canned Responses

  2. Always Keep CC Accounts in ticket Response  ·  started

  3. Each response to a ticket be able to be rated rather than the ticket as a whole.  ·  completed

  4. Your new help interface actually work properly w/ response time return to old days...  ·  completed

  5. Please fix your ticket tracking system . The old system you had worked well. This new one misses lots of the email responses to an open.

  6. Customize response time for plugin updater tool

  7. Allow authenticated users to create tickets  ·  planned

  8. Guardian Reporting

  9. Nested Email Conversations for Premium Business Email Webmail

  10. Add Unblock IP to Mobile Site  ·  planned

  11. Improve support time AFTER ticket pickup

  12. Bug in 2FA login for new users needs to be fixed  ·  completed

  13. Chat frustrations  ·  completed

  14. Please make a full page acces available on mobile.

  15. Please make a full page access available on mobile.  ·  planned

  16. Provide backup option for Storm Block Storage (SBS)

  17. Answer Support Requests in Under 3 Hours

  18. Access webmail account from Email Control Panel

  19. Please improve the new support system  ·  started

  20. Nexcess is destroying Liquidweb's reputation

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