Hello, I just went through an ordeal at liquidweb and feel like the support has gone way downhill. My chat request was answered by a Louise Pope and I also had to call in and spoke with Yvonne on the phone. They both were like broken records and could not help me with my request. I spent about one hour on the issue. In the end they claimed they sent my issue to a supervisor but I got no confirmation that this was even done although I asked. I would have liked to have been transferred to a supervisor either through chat of by the phone but for some reason they could not. They could not verify in any way that my issue was sent to someone who could take care of it. This just left me feeling like my issue was not addressed after spending all the time to try to work it out via the usual methods.